Zanussi Z816WT85BI User Manual - Page 40
Problem, Possible solution
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Problem Possible solution There is water on the floor. You cannot open the appliance door. The appliance makes an unusual noise and vibrates. The programme duration increases or decreases during programme execution. The washing results are not satisfactory. Too much foam in the drum during the washing cycle. After the washing cycle, there are some detergent residues in the dispenser drawer. The appliance does not dry or does not dry correctly. The laundry is full of different colours fluff. • Make sure that the couplings of the water hoses are tight and there is not water leakages. • Make sure that the water inlet hose and the drain hose have no damages. • Make sure you use the correct detergent and the correct quantity of it. • Make sure that a washing programme that ends with water in tub, has been selected. • Make sure that the washing programme is finished. • Set the drain or the spin programme if there is water in the drum. • Make sure that the appliance receives electrical power. • This problem may be caused by a failure of the appliance. Contact the Authorised Service Centre. If you need to open the door, please read carefully "Emergency door opening". • Make sure the levelling of the appliance is correct. Refer to "Installation instruction". • Make sure that the packaging and/or the transit bolts are removed. Refer to "Installation instruction". • Add more laundry in the drum. The load may be too small. • The AutoAdjust System is able to adjust the programme duration according to the type and the laundry load size. Refer to "The AutoAdjust System load detection" in "Daily Use" chapter. • Increase the detergent quantity or use a different detergent. • Use special products to remove the stubborn stains before you wash the laundry. • Make sure that you set the correct temperature. • Decrease the laundry load. • Reduce the quantity of detergent. • Make sure that the flap is in the correct position (UP for powder detergent - DOWN for liquid detergent). • Make sure you have used the detergent dispenser according the indications given in this user manual. • Turn the water tap on. • Make sure the drain filter is not clogged. • Reduce the laundry load. • Make sure you have set the correct cycle. if necessary, set again a short drying time. The fabrics washed in the previous cycle released fluff of a different colour: • The drying phase helps to eliminate some fluff. • Clean the clothes with a fluff remover. In case of an excessive amount of fluff in the drum run the special programme to clean it (refer to "Fluff in the fabrics" for more details). 40