1998 Cadillac Catera Owner's Manual - Page 317

For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 In Canada, write to: General Motors of Canada Limited Customer Communication Centre,163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Your name, address, home and business telephone numbers 0 0 0 Refer to your Warranty and Owner Assistance Information Vehicle Identification Number (This is available of from the vehicle registration or title, or the plate at booklet for addresses GM Overseas offices. the top left the instrument panel and visible of When contacting Cadillac, please remember that your through the windshield.) concern will likelybe resolved in the dealership, using the dealer's facilities, equipment personnel. That is and Dealership name and location why we suggest youfollow Step One first if you have Vehicle delivery date and present mileage a concern. Nature of concern We encourage you to callus so we can give your inquiry prompt attention. However,if you wishto write Cadillac, address your inquiry to: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 436004 Pontiac, MI 48343-6004 Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard hearing, or of speech-impaired andwho useText Telephones (TTYs), Cadillac hasTTY equipment available at Customer its Assistance Center.Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC. (TTYusers in Canada can dial 1-800-263-3830.)