2010 Cadillac Escalade Owner's Manual - Page 590

Roadside Service In the United States or Canada, call 1-800-882-1112. Text Telephone (TTY), U.S. only, call 1-888-889-2438. Service is available 24 hours a day, 365 days a year. Coverage Services are provided up to 5 years/ 160 000 km (100,000 miles), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Service is not a part of the New Vehicle Limited Warranty. Cadillac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Service program at any time without notification. Cadillac and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times. Calling for Service When calling Roadside Service, have the following information ready: . Your name, home address, and home telephone number Telephone number of your location Location of the vehicle Model, year, color, and license plate number of the vehicle Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle Description of the problem ... . . 9-8