2013 Cadillac Escalade ESV Owner Manual - Page 232

7-50 Infotainment System dampened with warm water. Dry the screens by wiping with a clean dry cotton cloth. Do not touch the bottom side of a CD or DVD while handling it; this could damage the surface. Pick up CDs or DVDs by grasping the outer edges or the edge of the hole and the outer edge. Tips and Troubleshooting IR Sensor Inoperative: Check that the batteries are good in the remote control. Check that the remote Control IR Sensor is not blocked. Aim the remote control toward the IR Sensor being controlled. Select the correct screen, 3 or 4. No picture: Check that the correct video input mode is selected. Check that the video cable is plugged into the jack securely. No Sound: Check that the correct audio input mode is selected. Check that the audio cable is securely plugged into the jack. Cleaning the Components Use care when touching or cleaning the components such as the DVD player or the discs. Do not use DVD lens cleaners for DVD players because the lens of the DVD optics can become contaminated by lubricants. Handle CDs and DVDs carefully. Store them in their original cases or other protective cases and away from direct sunlight and dust. The DVD player scans the bottom surface of the disc. If the surface of a CD or DVD is damaged, such as cracked, broken, or scratched, the CD or DVD may not play properly or not at all. If the surface of a CD or DVD is soiled, take a soft, lint free cloth or dampen a clean, soft cloth in a mild, neutral detergent solution mixed with water, and clean it. Make sure the wiping process starts from the center to the edge. Rear Seat Entertainment (RSE) System (Overhead) The vehicle may have an Overhead DVD Rear Seat Entertainment (RSE) system. The RSE system works with the vehicle's audio system. The DVD player is part of the front radio. The RSE system includes a radio with a DVD player, a video display screen, and if the vehicle has a third row seat, it could have a second video display screen, audio/video jacks, two wireless headphones, and a remote control. See CD/DVD Player on page 7‑18 for more information on the vehicle's DVD system. Cleaning the Video Screens The video display screens are made of a specially coated glass and can be scratched or damaged by abrasive products, solvents, or ammonia-based window cleaners. Clean with a soft, lint-free, cotton cloth that has been slightly