2013 Cadillac Escalade ESV Owner Manual - Page 32

2-2 Keys, Doors, and Windows If locked out of your vehicle, contact Roadside Service. See Roadside Service (Mexico) on page 13‑7 or Roadside Service (U.S. and Canada) on page 13‑10 for more information. With an active OnStar subscription, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview on page 14‑1. . Check the location. Other vehicles or objects may be blocking the signal. Check the transmitter's battery. See "Battery Replacement" later in this section. If the transmitter is still not working correctly, see your dealer or a qualified technician for service. . . The key can be used for the ignition and door locks. See your dealer if a replacement key or additional key is needed. If the vehicle has an ignition and it becomes difficult to turn the key, inspect the key blade for debris. Periodically clean with a brush or pick. Remote Keyless Entry (RKE) System See Radio Frequency Statement on page 13‑21 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310. If there is a decrease in the RKE operating range: . Remote Keyless Entry (RKE) System Operation The Remote Keyless Entry (RKE) transmitter functions work up to 60 m (195 ft) away from the vehicle. There are other conditions which can affect the performance of the transmitter. See Remote Keyless Entry (RKE) System on page 2‑2. Check the distance. The transmitter may be too far from the vehicle.