2010 Chrysler Town & Country User Guide - Page 84

CONSUMER ASSISTANCE NOTE: • The Owner's Manual and User Guide electronic files are also available on the Chrysler, Jeep and Dodge websites. • Click on the "For Owners" tab, select "Owner/Service Manuals", then select your desired model year and vehicle from the drop down lists. In Canada • If you believe that your vehicle has a safety defect, you should contact the Customer Service Department immediately. Canadian customers who wish to report a safety defect to the Canadian government should write to: Transport Canada, Motor Vehicle Defect Investigations and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B 3V9. REPORTING SAFETY DEFECTS IN THE 50 UNITED STATES AND WASHINGTON, D.C. • If you believe that your vehicle has a defect that could cause a crash or cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying the manufacturer. • If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your authorized dealer, and the manufacturer. • To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1-888-327-4236 (TTY: 1-800-424- 9153), or go to http:// www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., West Building, Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov. TIRE WARRANTY Tire Limited Warranty And Adjustment Policy • When a tire is removed from service due to a covered warranty condition under a tire manufacturer's "Limited Warranty Program", you may be eligible for a free tire replacement or a comparable new tire on a "prorated basis". • Certain conditions, such as irregular wear or tire damage due to road hazards, collision, improper inflation, intentional alteration, and misuse, are excluded from the Limited Warranty Program. The Limited Warranty Program expires when your tires either wear to a specified tread depth, and/or after a period of time from the date of purchase, as stated in the Tire Warranty on the DVD. NOTE: Refer to the Tire Warranty on the DVD for specific information relating to the manufacturer's limited warranty for the tires installed on your vehicle. If you have any questions regarding the limited tire warranty coverage, contact your local authorized dealer or your local authorized tire dealer. 82