2009 Dodge Dakota Owner Manual - Page 421
2009 Dodge Dakota Manual
Page 421 highlights
IF YOU NEED CONSUMER ASSISTANCE 419 SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE Prepare For The Appointment If you're having warranty work done, be sure to have the right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. Discuss additional charges with the service manager. Keep a maintenance log of your vehicle's service history. This can often provide a clue to the current problem. Prepare A List Make a written list of your vehicle's problems or the specific work you want done. If you've had an accident or work done that is not on your maintenance log, let the service advisor know. Be Reasonable With Requests If you list a number of items and you must have your vehicle by the end of the day, discuss the situation with the service advisor and list the items in order of priority. At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it is advisable to make these arrangements when you call for an appointment. WARRANTY INFORMATION (U.S. Vehicles Only) See the Warranty Information Booklet for the terms and provisions of Chrysler Motors LLC warranties applicable to this vehicle. 9