2014 Ford Focus Owner Manual Printing 1 - Page 367

2014 Ford Focus Manual

Page 367 highlights

366 Issue The system says Phonebook Downloaded but my phonebook in SYNC is empty or is missing contacts. SYNC® Phone issues Possible cause(s) Possible solution(s) Limitations on your • Try pushing your phonebook phone's capability. contacts to SYNC by using the Add Contacts feature. • If the missing contacts are stored on your SIM card, try moving them to the device memory. • Remove any pictures or special ring tones associated with the missing contact. • Go to the website to review I am having • This is a trouble connecting phone-dependent your phone's compatibility. my phone to feature, OR • Try turning off the device, resetting the device or removing SYNC. • Possible phone the device's battery, then trying malfunction. again. • Try deleting your device from SYNC, deleting SYNC from your device and trying again. • Check the security and auto accept/prompt always settings relative to the SYNC Bluetooth connection on your phone. • Update your device's software firmware. • Turn off the Auto phonebook download setting. Text messaging is • This is a • Go to the website to review not working on phone-dependent your phone's compatibility. SYNC. feature, OR • Try turning off the device, • Possible phone resetting the device or removing malfunction. the device's battery, then trying again. 2014 Focus (foc) Owners Guide gf, 1st Printing, October 2012 USA (fus)

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Phone issues
Issue
Possible cause(s)
Possible solution(s)
The system says
Phonebook
Downloaded but
my phonebook in
SYNC is empty or
is missing
contacts.
Limitations on your
phone’s capability.
Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or special
ring tones associated with the
missing contact.
I am having
trouble connecting
my phone to
SYNC.
This is a
phone-dependent
feature, OR
Possible phone
malfunction.
Go to the website to review
your phone’s compatibility.
Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
Update your device’s software
firmware.
Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.
This is a
phone-dependent
feature, OR
Possible phone
malfunction.
Go to the website to review
your phone’s compatibility.
Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
366
SYNC®
2014 Focus
(foc)
Owners Guide gf, 1st Printing, October 2012
USA
(fus)