2012 Lexus LFA Owners Manual - Page 551

AMENITIES How to Get Help To obtain roadside assistance, take the following steps: 1) Call (800) 25-LEXUS (800/2553987). 2)Have as much of the following information as possible: • 17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the manufacturer's label on the driver's door hinge post • Owner's name and home address • Vehicle license plate number • Location of vehicle, including the nearest major intersection 3) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive. Additional Coverage After your roadside assistance coverage expires, you may join a motor club created exclusively for Lexus owners. Benefits include roadside assistance coverage, a trip-planning service and discounts on travel and dining. For further information, call (800) 25-LEXUS. Vehicle Service History When you have your vehicle serviced at a Lexus dealership, your service information is recorded in the Lexus National Service History database. This is the first database of its kind in the automotive industry. It can be accessed by any Lexus dealership in the United States - a great convenience if you relocate or need to have your vehicle serviced while traveling. Replacement Keys Your Lexus dealer can order replacement keys. Certain bonded/registered locksmiths may be able to generate replacement keys. When ordering a new key, bring all keys for the vehicle to your dealership. If a key or the keynumber plate is not available, a Lexus dealer or certain locksmiths can obtain the key code from a restrictedaccess database. These businesses can also access a service utility to register the keys to the vehicle if all registered keys have been lost. If you lock your key in your vehicle and do not have a spare, your dealer can make a new mechanical key from the code on the key-number plate. Certain bonded/registered lock- 11