2013 Lexus ES 350 Owners Manual - Page 1077

1. AUDIO/VIDEO SYSTEM OPERATION IF THE SATELLITE RADIO TUNER MALFUNCTIONS When problems occur with the XM tuner, a message will appear on the screen. Referring to the table below to identify the problem, take the suggested corrective action. Message Explanation The XM antenna is not connected. Check whether the XM antenna cable is attached securely. Ck Antenna A short circuit occurs in the antenna or the surrounding antenna cable. See a Lexus certified dealer for assistance. You have not subscribed to XM Satellite Radio. The radio is being updated with the latest encryption code. Contact XM Satellite Radio for subscription information. When a contract is canceled, you can choose "CH 000" and all free-to-air channels. Ch Unauth The premium channel you selected is not authorized. Wait for about 2 seconds until the radio returns to the previous channel or "CH 001". If it does not change automatically, select another channel. To listen to the premium channel, contact XM Satellite Radio. No Signal Loading Ch Off Air ----The XM signal is too weak at the current location. Wait until your vehicle reaches a location with a stronger signal. The unit is acquiring audio or program information. Wait until the unit has received the information. The channel you selected is not broadcasting any programming. Select another channel. There is no song/program title or artist name/feature associated with the channel at that time. No action is required. The channel you selected is no longer available. Wait for about 2 seconds until the radio returns to the previous channel or "CH 001". If it does not change automatically, select another channel. Ch Unavail INFORMATION ● Contact the XM Listener Care Center at 1-866-635-2349 (U.S.A.) or 1-877-438-9677 (Canada). 230 ES350/300h_Navi_OM33A07U_(U) 12.05.11 08:14