2013 Lexus ES 350 Owners Manual - Page 478

ES350 300h_OM_OM33A01U_(U)

5-4. Using the audio system

5

■

If the satellite radio does not operate normally

If a problem occurs with the XM

®

tuner, a message will appear on the display. Refer

to the table below to identify the problem, and take the suggested corrective action.

Contact the XM

®

Listener Care Center at 1-866-635-2349 (U.S.A.) or 1-877-

438-9677 (Canada).

“ANTENNA”

The XM

®

antenna is not connected. Check

whether the XM

®

antenna cable is attached

securely.

There is a short-circuit in the antenna or the sur-

rounding antenna cable. See a Lexus certified

dealer.

“UNAUTH”

You have not subscribed to the XM

®

Satellite Radio.

The radio is being updated with the latest encryption

code. Contact the XM

®

Satellite Radio for sub-

scription information. When a contract is canceled,

you can choose the “CH000” and all the free-to-air

channels.

The premium channel you selected is not autho-

rized. Wait for about 2 seconds until the radio

returns to the previous channel or “CH001”. If it

does not change automatically, select another chan-

nel. If you want to listen to the premium channel,

contact the XM

®

Satellite Radio.

“NO SIGNAL”

The XM

®

signal is too weak at the current location.

Wait until your vehicle reaches a location with a

stronger signal.

“LOADING”

The unit is acquiring audio or program information.

Wait until the unit has received the information.

“OFF AIR”

The channel you selected is not broadcasting any

programming. Select another channel.

“-----”

There is no song/program title or artist name/fea-

ture associated with the channel at that time. No

action needed.

“CH UNAVL”

The channel you selected is no longer available.

Wait for about 2 seconds until the radio returns to

the previous channel or “CH001”. If it does not

change automatically, select another channel.