2000 Lincoln LS Owner Guide 1st Printing - Page 89

Controls and features • Information or emergency assistance can be requested whenever your key is in the RUN/START position and for six minutes after the vehicle is turned off. • An assistance request is initiated by pressing either the Information or Emergency control located in the overhead console. • When a control is pressed, status messages will display on the vehicle's message center (messages can only be displayed when the key is in the RUN/START position). • The vehicle's cellular phone automatically places a call to a 24 hour emergency response center. • When contact is made, the vehicle sends an electronic data message to the response center's computer. This data message includes latitude and longitude coordinates obtained from the vehicle's positioning system and customer identification information. • Once the data transmission is complete, the call is forwarded to a response center operator who confirms your location using a computerized map. • The vehicle's cellular handset is locked-out, the phone is automatically placed in the "hands-free" mode and voice communication is established with the operator through the "hands-free" microphone. • Typically, voice communication with an operator is established within one minute after an assistance control is pressed. • The operator verbally obtains details of your situation and, if necessary, ties your vehicle into a three-way phone call with the United States Auto Club or local 911 or other emergency services to dispatch the appropriate assistance to your location. • In most situations, only the response center can terminate an assistance request. Once the operator terminates the call the system will be reset. General description Lincoln's Remote Emergency Satellite Cellular Unit (RESCU) is designed to expedite roadside, emergency or information assistance to motorists who are uncertain of their location and/or are uncertain of whom to contact for assistance. The Lincoln RESCU system utilizes Global Positioning System (GPS) technology and the nation's cellular phone network to track vehicle 89