2014 Lincoln Navigator Owner Manual Printing 1 - Page 408

SYNC® Issue SYNC does not recognize music that is on my device. 407 USB and media issues Possible Possible solution(s) cause(s) • Your music files • Make sure that all song details may not contain are populated. the proper artist, • Some devices require you to song title, album change the USB settings from or genre mass storage to MTP class. information, OR • The file may be corrupted, OR • The song may have copyright protection which does not allow it to play. Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible Possible solution(s) cause(s) I received a text • Your account • This is a free feature, but you must first register online to use that the Vehicle may not be Health Report is activated on the it. not activated. website, OR • Make sure that your VIN is correctly listed in your account. • You may have the wrong VIN (vehicle identification number) listed. 2014 Navigator (nav) Owners Guide gf, 1st Printing, June 2013 USA (fus)