2015 Lincoln MKS Owner Manual Printing 1 - Page 210

Roadside Emergencies ROADSIDE ASSISTANCE Vehicles Sold In the United States: Getting Roadside Assistance If you ever need help on the road, the Lincoln Motor Company is there for you with nationwide, 24-hours-a-day, seven-days-a-week assistance. The service is available: • Throughout the life of the vehicle for original owners. • For six years or 70,000 mi (112,654.08 km) (whichever comes first) within the extended powertrain warranty coverage period for subsequent owners. • For the coverage period listed on the Roadside Assistance Card included in your Owner's Manual portfolio. This complimentary Roadside Assistance program is separate from the New Vehicle Limited Warranty, and includes: • A flat tire change with a good spare (except vehicles supplied with a tire inflation kit). • Battery jump start. • Lock-out assistance (key replacement cost is the client's responsibility). • Fuel delivery - independent service contractors, if not prohibited by state, local or municipal law shall deliver up to 2.0 gal (7.5 L) of gasoline or 5.0 gal (18.9 L) of diesel fuel to a disabled vehicle. Roadside Assistance limits fuel delivery service to two no-charge occurrences within a 12-month period. Winch out - available within 100 ft (30.48 m) of a paved or county maintained road, no recoveries. Towing - independent service contractors, if not prohibited by state, local or municipal law shall tow Lincoln eligible vehicles to the client's selling or preferred dealer within 100 mi (161 km) of the disablement location or to the nearest Lincoln dealer. If a client requests a tow to a selling or preferred dealer that is more than 100 mi (161 km) from the disablement location, the client shall be responsible for any mileage costs in excess of 100 mi (161 km). Vehicles Sold In the United States: Using Roadside Assistance United States Lincoln vehicle clients who require Roadside Assistance, call 1-800-521-4140. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest Lincoln dealership within 100 mi (161 km). To obtain reimbursement information, United States Lincoln vehicle clients, call 1-800-521-4140. Ford Motor Company will ask you to submit your original receipts. • • Vehicles Sold In Canada: Getting Roadside Assistance Canadian clients who require roadside assistance, call 1-800-387-9333. Sykes Assistance Services Corporation administers the Roadside Assistance program. You must receive covered services in Canada or the continental United States. Coverage extends to vehicles that use public, non-seasonal, annually traveled roadways. Roadside Assistance coverage does not extend to vehicles involved in cross-country Roadside Assistance includes up to $200 coverage for a towed trailer if the disabled eligible vehicle requires service at the nearest authorized dealer. If the towing vehicle is operational but the trailer is not, then the trailer does not qualify for any roadside services. 207 MKS (), enUSA