2011 Mercedes GL-Class Owner's Manual - Page 286

284 Features G Warning If you have any questions concerning activation, please contact one of the following service hotlines: RUSA: A malfunction in the system has been detected if any or all of the following conditions occur: Loading, stowing and features RThe indicator lamp in the SOS button does not come on during the system self-test. RThe indicator lamp in Roadside Assistance button º does not come on during the system self-test. RThe indicator lamp in Information button E does not come on during the system self-test. RThe indicator lamp in the SOS button, Roadside Assistance button º, or Information button E remains illuminated constantly in red after the system self-test. RThe message Tele Aid Inoperative or Tele Aid Not Activated appears in the multifunction display after the system selftest. If a malfunction is indicated as outlined above, the system may not operate as expected. In case of an emergency, help will have to be summoned by other means. Have the system checked at the nearest authorized Mercedes-Benz Center or contact the following service hotlines: RUSA: Response Center under 866-990-9007 RCanada: Customer Service under 1-888-923-8367 An emergency call is dialed automatically if an air bag or Emergency Tensioning Device is triggered. Response Center under the number 866-990-9007 RCanada: Customer Service under 1-888-923-8367 Emergency call Important safety notes ! A license agreement must exist in order to activate the mbrace service. Make sure that your system is activated and ready for use, and press the E MB info call button to register. If you cannot carry out any of the steps mentioned, the system may not be activated. i An automatically dialed mbrace emergency call cannot be canceled. An emergency call can also be dialed manually. Once the emergency call is in progress, the indicator lamp in the SOS button flashes. The Connecting Call message appears in the multifunction display. COMAND is muted. Once a connection has been established, the Call Connected message appears in the multifunction display. All important information on the emergency is compiled, for example: Rcurrent location of the vehicle (as determined by the GPS system) Rvehicle model Rvehicle color Rvehicle identification number A voice connection between the Response Center and the occupants of the vehicle will be established automatically soon after the emergency call has been initiated. If the vehicle occupants are able to respond, the Response Center will attempt to obtain more detailed information on the emergency. i If no vehicle occupant answers, an ambulance is immediately sent to the vehicle. G Warning If the indicator lamp in the SOS button is flashing continuously and there was no voice connection to the Response Center