3Com 3C16791C User Guide - Page 14
Obtaining Support For Your Product - canada
UPC - 662705532899
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CSA Statement This Class B digital apparatus meets all requirements of the CanadianInterference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlementsur le matériel brouilleur du Canada. CE Statement and Manufacturer's Declaration of conformity A copy of the signed Declaration of Conformity can be downloaded from the Product Support web page at http://www.3com.com/ Also available at http://support.3com.com/doc/3C1679xC.pdf VCCI Statement 26 OBTAINING SUPPORT FOR YOUR PRODUCT 3Com offers product registration, case management, and repair services through eSupport.3com. You must have a user name and password to access these services, which are described in this appendix. Register Your Product to Gain Service Benefits To take advantage of warranty and other service benefits, you must first register your product at: http://eSupport.3com.com/. 3Com eSupport services are based on accounts that are created or that you are authorized to access. Solve Problems Online 3Com offers the following support tool: • 3Com Knowledgebase - Helps you to troubleshoot 3Com products. This query-based interactive tool is located at: http://knowledgebase.3com.com. It contains thousands of technical solutions written by 3Com support engineers. Purchase Extended Warranty and Professional Services To enhance response times or extend your warranty benefits, you can purchase value-added services such as 24x7 telephone technical support, software upgrades, onsite assistance, or advanced hardware replacement. 27