ATI 100-714127 Getting Started Guide - Page 45

Troubleshooting, Video Problems, More Troubleshooting Tips - ati hdtv wonder pci tv tuner

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Video Problems 39 CHAPTER 3: TROUBLESHOOTING The Readme file on the ATI installation CD-ROM contains last-minute information not provided in the User's Guide. The Readme file can be found in PM\PMCORE\MAIN. Because a typical computer system consists of many different parts, difficulties may arise from a combination of items. If you encounter a problem, check the following list to find a similar symptom, and then try the suggested solution. Video Problems Video is unstable • Check that you are using the correct broadcast standard format for your region. • Check the quality of your incoming TV signal on another receiver; bad reception may be the cause. No video or audio • Check that the audio and video connectors are securely plugged into the correct jacks. • Check that the HDTV WONDER™ tuner card is securely seated in its PCI slot. If the problem persists, try a different PCI slot. • Make sure that the monitor and computer are plugged in and receiving power. • For HDTV, try relocating the antenna, or use an outdoor antenna (not included). More Troubleshooting Tips • Ensure that the TV cable is securely screwed onto the CATV connector • If necessary, disable any built-in graphics capabilities on your motherboard. • Ensure your graphics card has overlay support. Visit ati.com for a current list of supported graphics cards.

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Video Problems 39
CHAPTER 3: TROUBLESHOOTING
The Readme file on the ATI installation CD-ROM contains last-minute
information not provided in the User’s Guide. The Readme file can be
found in PM\PMCORE\MAIN.
Because a typical computer system consists of many different parts,
difficulties may arise from a combination of items. If you encounter a
problem, check the following list to find a similar symptom, and then try
the suggested solution.
Video Problems
Video is unstable
•
Check that you are using the correct broadcast standard format for
your region.
•
Check the quality of your incoming TV signal on another receiver;
bad reception may be the cause.
No video or audio
•
Check that the audio and video connectors are securely plugged into
the correct jacks.
•
Check that the HDTV WONDER™ tuner card is securely seated in
its PCI slot. If the problem persists, try a different PCI slot.
•
Make sure that the monitor and computer are plugged in and
receiving power.
•
For HDTV, try relocating the antenna, or use an outdoor antenna
(not included).
More Troubleshooting Tips
•
Ensure that the TV cable is securely screwed onto the CATV
connector
•
If necessary, disable any built-in graphics capabilities on your
motherboard.
•
Ensure your graphics card has overlay support. Visit
ati.com
for a
current list of supported graphics cards.