Aastra 5370ip User Manual Aastra 5370/5370ip (Office 70/Office 70ip)
Aastra 5370ip Manual
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- Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 1
Aastra Communications Systems Aastra 5370 / Aastra 5370ip User's Guide A150 A300 2025 2045 2065 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 2
LED flashes: Voice Mail, message, or callback. 3 Key block Enters digits or letters. 4 Hands-free microphone 5 Navigation key • Upward: Resetting activated features. • To the right: Opens the menu. • Downward: Opens settings. • General: Scrolls forwards/backwards in the menu, navigates - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 3
key or digit key. 9 Phone book key Opens phone books. 10 Redialkey Selects the phone numbers last dialled. 11 Microphone goes back to the idle state. 16 Configurable keys/Line keys with LED (incl. Aastra M530⁄M535 expan- sion key module) Freely configurable as a number, function or Team - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 4
Voice Mail retrieved Call parked Retrieve parked call (Foxkey) Activate discreet ringing Microphone deactivated Headset mode activated Telephone locked Loudspeaker/hands-free mode activated ■ Display symbols Aastra M535 Business number Mobile number Line key Private number Team key eud-0830 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 5
You should protect your telephone with a PIN so that no-one can make phone calls at your expense. A code will also protect your personal settings. way; alternatively send it back to your supplier or servicing agent. Accessories Use original accessories or specifically approved accessories only - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 6
user infor- mation. ■ New • Changing Terminal Names Please note that with implementing the I7.7 system, the Office 70 / Office 70IP is renamed in Aastra 5370 / Aastra other terminals. ■ Intended Purpose This phone is part of the Ascotel® IntelliGate® the IP-PBX (referred to in the end-user information - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 7
Software-Related Functions", page 76 indicates which system versions support the relevant features. ■ Disclaimer This product was manufactured of a product. Potential hazards are mentioned in the relevant places in the user information. Liability for loss of profit shall be excluded in any case. ■ - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 8
Hands-free and headset settings 57 General settings 59 Protection 63 Phone Book Management 64 Configuring Voice Mail 66 Configuring Keys 67 Configuring Line Keys 71 Formulating Functions 73 Further information 74 Troubleshooting 75 Declaration Open Source Software (Aastra 5370ip 76 System - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 9
Dialling and Phoning The following sections explain how to make phone calls simply and the functions your phone offers you whenever you receive a call. Answering Calls 10 Making calls 11 9 eud-0830/2.1 - I7.7 - 10.2008 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 10
you initiated, provided your provider supports this function. Put the handset on-hook. Ending a call in hands-free mode: Press the End key or the Loudspeaker key. Notes: • To disconnect the call, simply replace the handset. • To find out how to make phone calls with the headset, refer to the Chapter - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 11
call party is called. ■ Dialling with Redial You want to call a person you have already called. In the last-number redial list your phone automatically stores the phone numbers of the persons you have already called, complete with their names, where available. You can now call the person in question - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 12
up the handset. ➯ The loudspeaker and hands-free microphone are now deactivated. Notes: • To find out how to make phone calls with the headset, refer to the Chapter "Using a Headset", page 13. • To find out how to activate the automatic hands-free mode, refer to the Chapter "Automatic Hands-Free - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 13
find out how to activate the headset, refer to the Chapter "To activate headset operation", page 58. • To call a user, dial the user's phone number and press the Call key or Loud- speaker key. • For more information refer to your headset's operating instructions. eud-0830/2.1 - I7.7 - 10.2008 13 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 14
Using the Display and Operating Elements The following sections explain how to operate your phone quickly and simply. Display 15 Keys 16 Input 17 Menu-Guided Navigation 19 Signals 20 14 eud-0830/2.1 - I7.7 - 10.2008 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 15
Display Using the Display and Operating Elements ■ Display symbols and display text New events such as a call in your absence, a new message or activated functions (e.g. Forwarding) are signalled on the display in the idle state by a symbol or a display text. You can then use the relevant Foxkey - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 16
the keys configuration does not change. • The M535 display contrast applies to all connected Aastra M535 expansion key modules. • The display's backlight setting of the Aastra M535 is taken from the phone. • Aastra M535 consists of 3 levels with 15 configurable keys each. Shift key: Allows to switch - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 17
to each key. To enter letters using the digit keys, you need to be in text mode. The text mode is activated automatically if the phone is expecting a text input. You can switch back and forth between number mode and letter mode during your input. abc-->123 Switching between number mode - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 18
when the first letter is entered. The text mode then automatically switches to lower-case input. You can use the Foxkey to switch manually between upper-case and lower-case input. a>A Switching between upper case and lower case in text mode: Press Foxmenu > Fox key a>A and A>a respectively - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 19
Using the Display and Operating Elements Menu-Guided Navigation ■ Accessing the menu The phone is in standby mode: Menu Press the Menu Foxkey. ➯ The first menu entry is displayed. Select Use the vertical navigation key to scroll through the - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 20
the Select Foxkey. ➯ All the activated functions are now displayed. Reset or Delete the function in question. ➯ The function is now the indicator LEDs either flash or remain steadily lit. Left LED flashes: ➯ Phone is ringing. Right LED flashes: ➯ New Voice Mail, message, or callback received - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 21
Supplementary features The following sections explain the supplementary features provided by your phone for more efficient use. Making and answering calls 22 Using functions while in a call 31 Organising absences from the desk 34 Functions for special situations - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 22
few letters of the name you are looking for. ➯ For each letter, the display shows the corresponding digit, for example a "6" for the letter "n". Press the phone book key. ➯ The phone searches for matching users. You may have to enter another letter before the name you want or a list of - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 23
mode is activated automatically. • Use the #key to enter spaces. Scroll through the list until the user you want is displayed. Select the phone number you want. Pick up the handset. ➯ The phone number displayed is dialled. Notes: • The search function is not affected by upper/lower case and special - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 24
few letters of the town's name (name and town name separated by a space) until the user or a list is displayed. Scroll through the list until the user you want is displayed. Pick up the handset. ➯ The phone number displayed is dialled. Notes: • The search function is not affected by upper/lower case - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 25
features ■ Dialling from the Call List of Unanswered Calls You want to call someone who has previously tried to reach you. Your phone automatically stores the phone number of this user in a calllist and the display reads Missed calls. You can now call the person back using this call list. The call - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 26
Supplementary features ■ Dialling with Redial You want to call a person you have already called. In the last-number redial list your phone automatically stores the phone numbers of the persons you have already called, complete with their names, where available. You can now call the person in - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 27
users. Not all providers support this function. If the called party is busy, you can activate an automatic callback. In this case, your phone features as long as it was not answered or cancelled by the system. Reset callback: Press Foxmenu > Foxkey Deactivate. ➯ Callback is deactivated. Note: You - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 28
an Enquiry Call Party and Your Call Partner", page 31 and "Making a Conference Call", page 32 respectively. Deflect call: Press Foxmenu > Foxkey Deflect. Enter the user's phone number and confirm with the Ok Foxkey. ➯ Call-waiting party is put through. Note: You can also search in the - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 29
, without waiting for a reply (similar principle to that of an intercom system). Requirement: It is essential that the internal user has not barred his phone against announcement (for configuration see the Chapter "Do not disturb/Call waiting/Intrusion/Announcement/ Forward", page 63). Announcement - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 30
listen to the announcement or stop it. To continue the announcement as a phone call: Pick up the handset. ➯ You are now connected to the or use */# procedure *47 (see "User's Guide */# Procedures"). If you have forgotten your PIN, your system administrator can reset it to the factory setting. 30 eud - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 31
put your original call partner on hold. You can make enquiry calls to both internal and external users. Enquiry call End call You are making/taking a call: Press Foxmenu > Foxkey Enquiry. Enter the phone number of the enquiry call party. ➯ Enquiry call party is called; 1st call partner is on hold - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 32
phone number of the person you are looking for. Connecting with notification: Wait until the person has answered the call. Announce the call party. Put the handset on-hook or press Foxkey Connect. ➯ 1.Your call partner and the other person are now connected with each other. Note: If the other user - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 33
For communication systems beginning with I7.7 the call partner can be taken at each phone assigned to you. You can also allocate the Park function to a freely configurable key The */# procedure for central parking can be found in the "User's Guide */# Procedures". eud-0830/2.1 - I7.7 - 10.2008 33 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 34
call forwarding unconditional key. By simply pressing the Absence key you can activate a call forwarding unconditional. Configure the Absence key: Enter the phone number of the user to which the call is to be forwarded. Press the Absence key. ➯ Call Forwarding is activated; LED is lit. To activate - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 35
Select Foxkey. Call Forwarding on No Reply Scroll to Call Forwarding on No Reply and confirm Ok with the Foxkey. User Scroll to User and confirm Ok with the Foxkey. Enter the phone number of the destination to which your calls are to be for- warded and confirm Ok with the Foxkey. ➯ Forwarding - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 36
be reached on your phone. If you forward to your Voice Mail, a user can leave you a voice message. You can use the global greeting or your own greeting (see Chapter "Configuring Voice Mail", page 66). For more information on Voice Mail refer to the "Operating Instructions for the Voice Mail - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 37
. ➯ To lock all your terminals, execute the function code *33* # (see "User's Guide */# Procedures") . Note: You can lock either just the configuration (Configuration locked) or the entire phone (Phone locked). With Phone locked your private data cannot be viewed and external calls can only be - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 38
use the PIN to unlock your phone. If you have forgotten your PIN, your system administrator can reset it to the factory setting. Ok with the Foxkey. ➯ The phone is unlocked. ➯ To unlock all your terminals, execute the function code #33* # (see "User's Guide */# Procedures"). eud-0830/2.1 - - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 39
phase You do not want to answer a call yourself but deflect it to another user. With the function Deflect you can deflect calls to an internal or external user or to the Voice Mail during the ringing phase. Your phone is ringing and the indicator LED is flashing. To deflect the call, proceed - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 40
Select Foxkey. Adapt or expand the text and press the Send Foxkey. Select the destination and press the Select Foxkey. For user and group: Enter the call number and press the Send Foxkey. ➯ The message is sent. Note: If the display reads Not available, the - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 41
up Scroll to Pick up and confirm Ok with the Foxkey. User Scroll to User and confirm Ok with the Foxkey. ➯ The display shows the number of the phone from which you last picked up a call. Enter the number of the phone from which you want to pick up the call and confirm - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 42
your phone to control other equipment or to access certain services, such as remote polling of an answering machine or telebanking. For these services you shows Enter number DTMF. You can now enter the DTMF char- acters. Resetting DTMF mode: Press Foxmenu > Foxkey Deactivate. Note: When you hang up, - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 43
access digit. 5. Pick up the handset. ➯ The phone is now enabled; the external user is called. Note: The factory setting "0000" is not the */# procedure *47 (see "User's Guide */# Procedures"). If you have forgotten your PIN, your system administrator can reset it to the factory setting. 43 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 44
Supplementary features ■ Paging an Internal User You are unable to reach an internal user and thus want to page them. If the system is equipped with a paging system (PS), the person can be paged. The paged person can answer from any phone. Menu Call features Press Foxmenu > Foxkey Menu. Scroll to - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 45
whether a general bell is set up. You can answer from any internal phone. Menu Call features Press Foxmenu > Foxkey Menu. Scroll to Call features bell Scroll to General bell and confirm Ok with the Foxkey. Enter your own phone number and confirm with the Ok Foxkey. ➯ You are now - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 46
(see "User's Guide */# Procedures services offered by your provider. ■ Tracking a Malicious Call Your are being threatened or molested by a call. You want to identify the caller. Using the MCID function (MCID: Malicious Call Identification), the provider records the following call data: Your phone - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 47
Alone You want to specify which of your terminals shall ring acoustically when you receive a call. When your system administrator has set up a phone number with several terminals, you can define on which terminal a call shall acoustically be signalled using Ring Alone. When you have activated Ring - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 48
your phone from a different phone. You can activate/deactivate many of your phone's functions by remote control from a different phone. The use */# procedure *47 (see "User's Guide */# Procedures"). If you have forgotten your PIN, your system administrator can reset it to the factory setting. 48 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 49
to chapter "Using the expansion key module Aastra M535", page 16. ■ Calling a Team Partner You want to call a team partner as quickly as possible. Requirement: You have configured a configurable key as a Team key and stored the team partner's phone number under it (see Chapter "Configuring Keys - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 50
Team key you can initiate an announcement to a team partner. Requirement: It is essential that the team partner has not barred his phone against announcement (for configuration see the Chapter "Do not disturb/Call waiting/Intrusion/Announcement/ Forward", page 63). Initiating - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 51
, the call is signalled by the red blinking LED in position 1. For more information about the Aastra M535 expansion key module, please refer to chapter "Using the expansion key module Aastra M535", page 16. If your phone has one or more Line keys, the configurable key at the very top is always your - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 52
free Line key. Each Line key has its own phone number; in other words when you make a phone call you transfer the phone number belonging to the active Line key. The lights up. The line is selected. Pick up the handset. ➯ The phone number is dialled. Note: Depending on the configuration of a line key - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 53
settings to suit your personal requirements. Display 54 Setting the Ringing Properties (Audio 55 Hands-free and headset settings 57 General settings 59 Protection 63 Phone Book Management 64 Configuring Voice Mail 66 Configuring Keys 67 Configuring Line Keys 71 Formulating Functions 73 53 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 54
M535 display You can adjust the M353 display contrast. The backlight setting for the display of the Aastra M535 is taken from the phone. Menu Settings Press the Menu Foxkey. Scroll to Settings and press the Select Foxkey. Display Scroll to Display and press the Select Foxkey. - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 55
's ringing tone properties. ■ Setting the ringing volume during ringing You want to adjust the ringing volume. You can adjust the ringing volume while the phone is ringing. Quieter: Press the --key. Louder: Press the +-key. ■ Setting the Volume during a Call You want to adjust the volume while in - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 56
the Ringing Properties You want to change the way in which your phone rings. You can set the ringing volume, the ringing melody and the speed. Note: Please note that the ringing volume may be reduced if Aastra 5370 is not connected to the power supply. Menu Press the Menu Foxkey. Settings - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 57
Personalizing Your Phone Hands-free and headset settings This section explains other ways in which you can make calls with your phone. ■ Automatic Hands-Free Mode You want to answer a call without picking up the handset or pressing a key. You can choose whether your phone should immediately and - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 58
mode on and off. If you answer a call in headset mode using the Call key or Loudspeaker key, the call is provided on the headset. Alternatively you can also answer the call by picking up the handset. This phone supports wireless headsets based on the DHSG standard, which allows you to set up and - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 59
selected language. ■ Configuring the DTMF mode You want to decide whether the DTMF mode is to be activated or deactivated as default on your phone. Menu Settings Press the Menu Foxkey. Scroll to Settings and press the Select Foxkey. General Scroll to General and press the Select Foxkey. DTMF - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 60
Phone", page 37 and "Unlocking Your Phone", page 38). The factory setting is digit combination "0000"; you can select any 2 to 10-digit combination for your new PIN. If you have forgotten your PIN, your system administrator can reset "User's Guide */# Procedures"). eud-0830/2.1 - I7.7 - 10.2008 60 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 61
the Display Text for the Idle State You want to change the text displayed by your phone in the idle state. In addition to the date and time you can enter a personal text for the text displayed in the idle state. Menu - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 62
. Own ID Scroll to Own ID and press the Select Foxkey. ➯ Name, call number and communication system are displayed. ■ Local IP settings (Aastra 5370ip) The IP-relevant data for your phone is stored in this menu. The input of this data is password-protected; it can therefore only be carried out by - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 63
of call. ■ Do not disturb/Call waiting/Intrusion/Announcement/Forward You want to protect yourself against certain types of calls. You can set your phone so that these functions are not permitted on it. Ask your system administrator whether these functions are enabled on the system. Menu Settings - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 64
book and how to edit or delete an entry. ■ Creating a New Phone Book Entry You want to store your own phone numbers. You can store your own phone numbers in the private phone book. You may store several phone number entries (business, private, mobile) to one contact. Define one of these numbers - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 65
of the call lists in your private phone book. You can add a phone number to an existing contact or create a new contact. Menu Call lists Press the Menu Foxkey. Scroll to Call lists and press the Select Foxkey. Select the call list and the user you want and press the Save - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 66
Personalizing Your Phone Configuring Voice Mail This section explains how to set your Voice Mail. ■ Personal greeting Mail", page 36. • More information on Voice Mail can be found in the "Operating Instructions for the Voice Mail Systems Ascotel® IntelliGate®". eud-0830/2.1 - I7.7 - 10.2008 66 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 67
number; Function key: Activate/deactivate function; Team key Organisation within the team; Line key: Setting up a key phone (Line keys must be set up by your system administrator). Note: For more information about the Aastra M535 the expansion key module, see chapter "Using the expansion key module - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 68
for a moment. ➯ Display shows choice of key types. Scroll to Number key and press the Select Foxkey. Enter phone numbers and names and confirm with the Ok Foxkey. If you have an Aastra M535 expansion key module connected, you can also select the number type (business number, mobile number or private - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 69
Personalizing Your Phone ■ Store a function under a key- function key You want to retrieve a frequently used function - for example "call forwarding on no reply" using a single keystroke rather than - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 70
types. Scroll to Team key and press the Select Foxkey. Answer Entering or editing phone number. If the user is stored in the system, the name is automatically entered. , with 1 being the highest priority, and 8 the lowest: 70 eud-0830/2.1 - I7.7 - 10.2008 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 71
Personalizing Your Phone ■ Clearing a Key You want to clear the assignment made to a adapt your Line key settings to suit your personal requirements. Your system administrator will determine whether your phone has Line keys. ■ Setting the Response of a Line Key You want to set the response - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 72
Personalizing Your Phone Line key Answer Press the Line key you want and hold it down for a moment. ➯ The display shows the line key and - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 73
A function can consist of one or more function commands, function codes, and the phone number. You can either carry out a function directly or store it under a the */# procedures can be found at http://www.aastra.com/docfinder ("User's Guide */# Procedures"). 73 eud-0830/2.1 - I7.7 - 10.2008 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 74
Further information The following sections contain more useful information about your phone. Troubleshooting 75 Declaration Open Source Software (Aastra 5370ip 76 System and Software-Related Functions 76 74 eud-0830/2.1 - I7.7 - 10.2008 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 75
information Troubleshooting This section contains a few tips on how to operate your phone if you encounter any problems. ■ Malfunctions Your call partner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the phone (see - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 76
sections listed below are available at http://www.aastra.com/docfinder ("Public GNU source" document type using the integrated web interface (URL: . Please read through Instructions but the system will not let you. Some systems or system versions do not support - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 77
explain the setup options available with your phone. Equipment provided 78 Options 79 Setting up and mounting the phone 80 Connecting Aastra 5370 82 Connecting Aastra 5370ip 83 Expansion key module Aastra M530⁄M535 (optional 85 Labelling the Aastra M530 expansion key module 86 77 eud - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 78
Installation and First-Time Operation Equipment provided Telephone and handset Handset connection cable Telephone connection cable Aastra 5370 Stand rest; can also be used as a mounting frame for wall mounting Quick User's Guide and safety information eud-0830/2.1 - I7.7 - 10.2008 78 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 79
Options Plug-in power adapter (if the power supply is not supplied via the LAN, only Aastra 5370ip). Aastra M530 expansion key module with write-on labels (incl. stand rest and connection cable) Aastra M535 expansion key module with display (incl. stand rest and connection cable) 79 eud-0830 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 80
the handset socket on the underside of the phone. To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest. • Connect the phone as indicated in chapter "Connecting Aastra 5370", page 82 and "Connecting Aastra 5370ip", page 83. 2 25° 1 eud-0830/2.1 - I7 - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 81
a short connector for the cord. Ask your dealer for a list of suppliers for a suitable ribbon cable (only Aastra 5370ip). • You can only connect one Aastra M530 resp. one Aastra M535 (option) if the phone is wall-mounted. • Fit the screws for securing the stand rest and mount the stand rest (Figure - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 82
the opposite direction. Wall set: • Carefully slide the phone upwards out of the stand rest. • Disconnect the phone cord and remove. Connecting Aastra 5370 ■ Connections Telephone connection Connecting the handset Connecting the headset Connecting the Aastra M530⁄M535 expansion key module or power - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 83
the handset Connecting the headset Connecting the power supply Connecting the Aastra M530⁄M535 expansion key module Note: Your system administration will take care of the IP addressing and the commissioning of the phone. The IP addresses and other information about your phone is available in the - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 84
installation only: To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest. ■ Connecting the power supply If your LAN supports Power-Over-Ethernet (PoE), the phone will be powered via the LAN cord and you will not require a power adapter. If your LAN - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 85
. • Feed the connecting cable through the strain relief on the underside of the Aastra M530⁄M535 expansion key module. • Plug the phone cord back into the socket on the underside of the phone. The expansion key module Aastra M530⁄M535 is now ready for operation. • Depending on the type of power - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 86
expansion key module Write-on labels for the configurable keys can be found on the internet at http://www.aastra.com/ docfinder as an electronic document. You can fill out the fields directly on your PC and then print out the labels. • Label the write- - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 87
list 25 Call waiting 63 Call waiting on an internal user 28 Calling a Team Partner 49 Changing the PIN 60 your IP phone to the LAN 83 Connecting your PC to the LAN 84 Connecting your phone to the Aastra M530 79 Expansion key module Aastra M530/M535 82, 83, 85 Expansion key module Aastra - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 88
Hands-free operation 12, 57 Headset 13 I Installation 77 Intended Purpose 6 Intrusion 63 IP connections 83 K Key block 2 Key phone 51 L Labels 3, 86 ringing phase 39 Remote control 48 Requesting a Callback 27 Resetting activated features 20 Ring Alone 47 Ringing melody 56 Ringing - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 89
76 T Team key 70 Text mode 17, 18 To activate headset operation 58 To answer the callback request 27 Tracking a Malicious Call 46 Transferring a Call Partner 32 Troubleshooting 75 Trying to register 75 U Unlock 38 Upper and Lower Case 18 User information 6 Using a Headset 13 Using the - Aastra 5370ip | User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 90
Declaration of Conformity Aastra Technologies Limited hereby declares that the equipment Ascotel® und Ascotel® Ascotel® and Ascotel® IntelliGate® under: www.aastra.com/docfinder Ascotel® and IntelliGate® are registered trademarks of Aastra. Technical modifications and product availability subject to
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Aastra Communications Systems
Aastra 5370 / Aastra 5370ip
User's Guide