Acer Altos R710 Altos R710 Service Guide - Page 105

Devices are not Recognized under Device Manager (Windows* Operating System) The Windows(*) operating systems do not include all of the drivers for the Intel(r) chipsets, onboard NICs, and other components. Hard Drive(s) are not recognized Check the following: T Make sure the drive is not disabled in BIOS Setup. T Make sure the drive is connected correctly and that is plugged into the power supply. T Make sure the drive is compatible. T Make sure you have not exceeded the power budget for the server. T If using SCSI drives, verify that each SCSI ID number is unique on the SCSI bus. See your drive documentation for details on setting the SCSI ID for your drives. T If using ATA drives, verify that the master/slave settings are set correctly. See your drive documentation for details on setting the master/slave settings. T If using a RAID configuration with SCSI or SATA drives, make sure the RAID card is installed correctly. Bootable CD-ROM Is Not Detected Check the following: T Make sure the BIOS are configured to allow the CD-ROM to be the first bootable device. LED Information The baseboard of Acer Altos R710 includes LEDs that can aid in troubleshooting your system. A table of these LEDs with a description of their use is listed below. LED Name ID System fault Hard drive activity Memory fault 1-6 Diagnostic LEDs. 1-4 LSB, bit1, bit2, MSB) CPU 1 & 2 Fan Fault CPU 1 & 2 Fan Fault Function Aid in server identificaton from the back panel Visible fault warning Control panel Identify failing memory module Displays port 80 POST codes Identify fan failure Identify processor failure Location Control panel and board rear left corner Control panel and board rear left corner Control panel DIMM end rear of board Center back edge of board Front center board 1" behind processor socket Color Blue Green or Amber Green Amber Notes Press ID LED button or user Server Management software to turn on the LED. Green = No Fault Green Blink = degraded Amber = critical error or nonrecoverable Amber blink = non-critical Blinking = Activity. No action required On = Fault Each LED can be Off, Green, Amber, Red Amber Amber See the POST code table On = Fault On = Fault Chapter 4 96