Acer Aspire 4743Z Aspire 4743 and 4743Z Notebook Series Service Guide - Page 66

Remove HDD/BIOS Password Utilities 0 This section provides details about removing HDD/BIOS passwords. Removing HDD Password 0 NOTE: NOTE: If the HDD password is incorrectly entered three times, an error is generated. (Figure 2-13) Password Error Status HDD password error code Figure 2-13. Password Error Status To reset the HDD password, perform the following: 1. Open the computer in a DOS environment. 2. Enter the unlock6 XXXXX 0 (where XXXXX is the HDD password error code) command. Figure 2-14. Unlock Key Code 3. Press Enter to display the command options. Figure 2-15. Password Encoding 4. Select option 2 Upper case ASCII code, then press Enter. 5. Write down the generated master password. 2-16 System Utilities