Acer TravelMate 510 User Guide - Page 138

Troubleshooting Tips

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510.book : 510-6.fm Page 116 Thursday, March 4, 1999 1:03 PM Troubleshooting Tips Troubleshooting Tips The TravelMate 510 series notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. In addition, this series of notebook computers ship with PC-Doctor, a powerful diagnostic tool, that helps you determine hardware configuration and clarify hardware or software problems. If the system reports an error message or an error symptom occurs, See "Error Messages" on page 113. If you suspect the system has a problem, run PC-Doctor to diagnose it. See the following section. Using PC-Doctor Before running the program, take note of the following actions you may need to take: 1. Disconnect any external devices (i.e., PC Cards, external mouse). 2. Open System Properties to check and make sure the components you diagnose are enabled. To open the properties window for the system, click on Start, Settings, Control Panel, then double-click on System. 3. Close all application programs (i.e., fax or communication program) if you plan to diagnose the modem. To run PC-Doctor, simply double-click on the PC-Doctor icon located on the Windows desktop. You can also access PC-Doctor by clicking on Start, Programs, PC-Doctor, then click on the PC-Doctor program. 116 User's Guide

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Troubleshooting Tips
116
User’s Guide
Troubleshooting Tips
The TravelMate 510 series notebook computer incorporates
an advanced design that delivers onscreen error message
reports to help you solve problems.
In addition, this series
of notebook computers ship with PC-Doctor, a powerful
diagnostic tool, that helps you determine hardware
configuration and clarify hardware or software problems.
T
If the system reports an error message or an error
symptom occurs, See “Error Messages” on page 113.
T
If you suspect the system has a problem, run PC-Doctor
to diagnose it. See the following section.
Using PC-Doctor
Before running the program, take note of the following
actions you may need to take:
1.
Disconnect any external devices (i.e., PC Cards, external
mouse).
2.
Open System Properties to check and make sure the
components you diagnose are enabled.
To open the properties window for the system, click on
Start
,
Settings
,
Control Panel
, then double-click on
System
.
3.
Close all application programs (i.e., fax or
communication program) if you plan to diagnose the
modem.
To run PC-Doctor, simply double-click on the
PC-Doctor
icon located on the Windows desktop. You can also access
PC-Doctor by clicking on
Start
,
Programs
,
PC-Doctor
, then
click on the
PC-Doctor
program.
510.book : 510-6.fm
Page 116
Thursday, March 4, 1999
1:03 PM