Acer TravelMate P215-53G User Manual

Acer TravelMate P215-53G Manual

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  • Acer TravelMate P215-53G | User Manual - Page 1
    USER'S MANUAL
  • Acer TravelMate P215-53G | User Manual - Page 2
    TravelMate P2 Covers: P215-53 / P215-53G This revision: September 2020 Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported
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    Table of contents - 3 First things first 6 Your guides 6 Basic care and tips for using your computer 6 Turning your computer off 6 Taking care of your computer 7 Taking care of your AC adapter 8 Cleaning and servicing 8 Guidelines for safe battery usage 9 Internal battery 11
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    and microphone 75 HDMI 76 Frequently asked questions 78 Requesting service 80 Tips and hints for using Windows 10..... 81 How Windows updates?..... 85 Where can I get more information 85 Troubleshooting 86 Troubleshooting tips 86 Error messages 86 Internet and online security 88
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    Getting started... In this section you will find: • Useful information on caring for your computer and your health • Where to find the power button, ports and connectors • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network
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    's Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting. will open the Acer Support webpage. 2. Scroll down to Drivers and Manuals and search for your model by pasting in or manually entering the serial number,
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    First things first - 7 • Right-click the Windows Start button > Shut down or sign out > Shut down. If you need to power down the computer for a short while, but don't want to completely shut it down, you can put it to Sleep by doing any of the following: • Press the power button. • Press the sleep
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    extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use
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    Guidelines for safe battery usage First things first - 9 Warning When using a charging cart or a small space to simultaneously charge or operate multiple devices , the area must be well- ventilated and the temperature kept between 0 °C (32 °F) to 35 °C (95 °F) and battery charging must be stopped
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    overheating, result in injury, and risk fire or explosion. • Device with built-in battery: A built-in battery must be replaced by an authorized service center. Do not attempt to replace or remove the battery by yourself. • Device with removable battery: The battery should only be replaced with parts
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    not attempt to replace a built-in rechargeable battery, battery replacement must be done by an Acer- authorized repair facility. Recharge the battery by following the instruction included in the product documentation.
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    12 - Your Acer notebook tour YOUR ACER NOTEBOOK TOUR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. Screen view 1 2 3 4 # Icon Item Description 1 Microphone Internal digital microphone for sound recording. 2 Webcam shutter
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    Keyboard view 1 2 3 4 Your Acer notebook tour - 13 6 5 # Icon Item Description 1 Speakers Deliver stereo audio output. For entering data into your computer. 2 Keyboard See "Using the keyboard" on page 18. 3 Fingerprint reader Fingerprint reader for Windows Hello (optional) and
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    USB Type-C port with DC-in/ Thunderbolt™ 4 port Connects to the provided USB Type-C power adapter and to USB devices with a USB Type-C connector. Supports Thunderbolt™ 4 and displays. Accepts one Secure Digital (SD or 8 SD card reader SDHC) card. Only one card can operate at a time. 9 Headset
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    . • Defined by the USB 3.2 Gen 1 specification (SuperSpeed USB). USB Type-C information • USB 3.2 Gen 2 with transfer speeds up to 10 Gbps. • Supports DisplayPort™ audio/video output. • Compatible with Thunderbolt™ 4 • Delivers up to 3 A at 5 V DC for USB charging. • DC-in: requires power adapter
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    16 - Your Acer notebook tour Right view 12 3 4 # Icon Item Power indicator 1 Battery indicator 2 USB port 3 SIM SIM card slot (optional) 4 Kensington lock slot Front view Description Indicates the computer's power status. Indicates the computer's battery status. Charging: The light
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    Base view 1 Your Acer notebook tour - 17 2 # Icon Item Description 1 Ventilation and cooling fan Allows the computer to stay cool. Do not cover or obstruct the openings. Simulates removing and reinstalling 2 Battery reset pinhole the battery. Insert a paperclip into the hole and press for
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    18 - Using the keyboard USING THE KEYBOARD The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off. Lock key Caps Lock Num Lock Scroll Lock Description When
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    Using the keyboard - 19 Hotkey Fn + F5 Fn + F6 Fn + F7 Fn + F8 Icon Function Description Display toggle Switches display output between the display screen, external monitor (if connected) and both. Display off Turns the display screen backlight off to save power. Press any key to return.
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    is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using. Touchpad gestures Single-finger slide
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    Using the Precision Touchpad - 21 Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. • Swipe up to open Task View. Move the cursor over a window and tap the touchpad to select that window, or
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    22 - Using the Precision Touchpad Changing touchpad settings To change the touchpad settings to suit your personal requirements, please do the following. 1. In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane. 2. Select All
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    RECOVERY Recovery - 23 If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 77) do not help, you can recover your computer. This section describes
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    24 - Recovery 1. From Start, select Control Center then Recovery Management. 2. Select the Backup tab and click Get started for Create backup to open the Backup window. 3. If you would like to backup not only your files but also the entire system, select Go to Backup and Restore (Windows 7).
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    4. Select Security and Maintenance in the left pane. Recovery - 25 5. Select Recovery to open the Advanced recovery tools window.
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    26 - Recovery 6. Select Create a recovery drive to open the Recovery Drive window. 7. Make sure Back up system files to the recovery drive is selected and click Next.
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    Recovery - 27 8. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. 9. Everything on the drive will be deleted. Click Create to continue. 10.You will be shown the backup progress on the screen. 11.Follow the process until it completes. 12.Unplug the USB drive and
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    28 - Recovery Reset this PC and keep my files 1. From Start, select Control Center then Recovery Management. 2. Select the Restore tab and click Get started to open the Recovery window. 3. Click Get started under Reset this PC.
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    Recovery - 29 4. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. 5. Resetting the PC will reinstall Windows, change settings back to their
  • Acer TravelMate P215-53G | User Manual - Page 30
    30 - Recovery 2. Select the Restore tab and click Get started to open the Recovery window. 3. Click Get started under Reset this PC. 4. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps
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    Recovery - 31 5. Click Change settings to let you choose the Data erasure options. 6. Select Data erasure Off if you are keeping your computer. This will be quicker, but less secure. Files may still be recovered with a file recovery program. Select Data erasure On if you are not keeping your
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    32 - Recovery 8. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 9. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process. 10.Follow the process until it completes. 11.When your
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    , or a separate Bluetooth dongle plugged into the computer's USB port (if no internal Bluetooth adapter is available). Note Please check your devices owner's manual to determine how to turn on its Bluetooth adapter. Enable Bluetooth and add a device Every new device must first be "paired" with your
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    devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device's user manual for more information. You can also enter the Bluetooth settings by selecting the Notifications icon in the lower right-hand corner of the screen to
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    internet from home, you'll need to sign up for internet services from an ISP (Internet Service Provider) -- usually a phone or cable company -- that will have to go to your home or office to set up internet service. The ISP will install a small box, a router or modem, that will
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    Connecting to the Internet - 36 To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network's name and password (if necessary). If you are trying
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    Connecting to the Internet - 37 4. Once you select a wireless network, select Connect. 5. If required, enter the network's password.
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    Connecting with a cable Connecting to the Internet - 38 Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get
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    3. Select Mobile on the left, then click Connect. Connecting to the Internet - 39 4. Click Network icon in the notification area to ensure your connection with a data plan.
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    to enable it. 4. Make sure NFC is enabled if the other device is a smartphone, and bring the NFC transmitters on both devices together. 5. Follow the instructions on the screen.
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    41 - Bluelight Shield BLUELIGHT SHIELD The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for 'Quick Access' in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can choose
  • Acer TravelMate P215-53G | User Manual - Page 42
    Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you're traveling • How to get the most out of your battery
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    Your computer may not have all the modules mentioned below. Please refer to your computer's specifications to confirm which modules are supported. • File Encryption • File Decryption • File Shredder • Personal Secure Drive (PSD) • Alert and Security Report Setting up Acer ProShield Plus The first
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    44 - Acer ProShield Plus Click Set Up Windows Hello to begin. In the Windows Hello settings, select your Sign-in options (Windows Hello Face, Windows Hello Fingerprint, or Windows Hello PIN) and follow the onscreen directions. Note Select a password that you will remember, but is difficult to guess.
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    Acer ProShield Plus - 45 File Encryption / Decryption Here you can select folders and files for encryption or decryption. You can protect your folders and fies from being modified, read, or even accessed without Windows Hello authentication. File Shredder Here you can select files to be completely
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    46 - Acer ProShield Plus Personal Secure Drive The Personal Secure Drive (PSD) is a secure section of your hard disk where you can store and hide important files. You can only get access to the PSD via Windows Hello authentication. In the PSD window, select the edit button to open the Create a
  • Acer TravelMate P215-53G | User Manual - Page 47
    Acer ProShield Plus - 47 Alert Here you can set the alert for each module On or Off to record invalid access. This feature can also send email notification while events trigger alerts. Security Report Here you can find a record of intrusion detection reports. When a user tries to access secure data,
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    ) for maximum security. Important Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center.
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    Securing your computer - 49 Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press Enter to access the BIOS utility. If
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    50 - Fingerprint Reader FINGERPRINT READER In addition to using an account password or PIN to sign in to Windows apps and services, you can also use the fingerprint reader to sign-in and unlock your Acer notebook. In order to use the fingerprint reader, you must first
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    2. Set a PIN code. Fingerprint Reader - 51 3. In Windows Hello Fingerprint, select Set up to configure the fingerprint reader.
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    52 - Fingerprint Reader 4. In the Windows Hello set up window, select Get started to begin the fingerprint configuration. 5. Enter your PIN to confirm your identity.
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    Fingerprint Reader - 53 6. When the Windows Hello setup window appears, follow the onscreen directions. Press and hold your finger on the fingerprint sensor and then lift. Repeat this step until the fingerprint configuration is complete.
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    54 - Fingerprint Reader 7. Once the fingerprint configuration is complete, you will be able to sign in or unlock your computer by placing your fingerprint on the fingerprint reader. You may select Add another finger to add another fingerprint to unlock the computer. Note If the notebook has multiple
  • Acer TravelMate P215-53G | User Manual - Page 55
    FACE RECOGNITION Face Recognition - 55 If your computer is equipped with an IR LED, it will works with the camera and the Windows Hello Face Recognition to provide a more secure and personal way for you to access your computer. In order to use the Face Recognition function, you must first
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    56 - Face Recognition 2. Set a PIN code. 3. In Windows Hello, select Set up to configure the Face Recognition.
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    Face Recognition - 57 4. In the Windows Hello set up window, select Get started to begin the Face Recognition configuration. 5. Enter your PIN to confirm your identity. 6. When the Windows Hello setup window appears, look directly at the camera and keep your face in the frame. Wait for the process
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    58 - Face Recognition 7. Once the face recognition configuration is complete, you will be able to sign in or unlock your computer with your face. Note Please click Improve Recognition to improve the recognized images so that Windows Hello can recognize your face in different lighting and if your
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    's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press F2 while the computer logo is being displayed. Boot sequence To set the
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    Note If Fast startup is off, your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Press the Windows key or select the Windows Start button then select Settings > System > Power & sleep. 2. Select
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    Power management - 61 4. Select Change settings that are currently unavailable. 5. Scroll down and disable Turn on fast startup. 6. Select Save changes.
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    you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned
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    Battery pack - 63 Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack. The battery
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    64 - Battery pack Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect
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    Traveling with your computer - 65 TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2.
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    to take with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide.
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    Traveling with your computer - 67 Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping the computer with you. • If you need to stop for an extended period of time and cannot carry the
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    68 - Traveling with your computer Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when carrying it into the gate area. What to take with you Take the following
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    Traveling with your computer - 69 • Additional printer driver files if you plan to use another printer. • Proof of purchase, in case you need to show it to customs officials. • International Travelers Warranty passport. Special considerations Follow the same special considerations as when traveling
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    Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer
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    a blue tongue. For best performance, USB 3.2 Gen 1 devices should always be plugged into USB 3.2 Gen 1 ports. Consult your device's documentation to see which standard it supports. You can also charge devices such as tablets, smartphones, or other devices through a USB port. Some USB 3.2 Gen 1 ports
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    ; connectors may be inserted with either side up. Note On Acer computers USB Type-C ports support up to USB 3.2 (SuperSpeed USB, 5 Gbps). Other USB devices with a USB Type-C connector are supported, but transfer speed may be reduced and certain functions will be disabled (such as Thunderbolt video
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    Up to six devices, including displays, can be connected in series to a single Thunderbolt port. The Thunderbolt connection uses a USB devices, including HDMI, DVI or VGA, can be used. Note Thunderbolt 4 ports support transfer speeds up to 40 Gbps, and USB devices with a Type-C connector at
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    74 - MicroSD card reader MICROSD CARD READER MicroSD (Secure Digital) cards are used in a wide selection of digital cameras, tablets, media players and cellular phones. Inserting an microSD card 1. Align the card so that the connector points towards the port, with the connectors facing down. 2.
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    on the computer. 3. Connect the monitor power cable and plug it into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5. Turn on power to the monitor, then the computer. 6. The correct resolution and refresh rate should be detected automatically. If
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    76 - HDMI HDMI HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video
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    Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information
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    78 - Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to
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    . The keyboard does not respond. Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work. • Make sure that the printer is connected to a power outlet and
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    call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your
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    Frequently ask Frequently asked questions - 81 Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key or select the Windows Start button on
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    82 - Frequently asked questions Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the
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    Frequently asked questions - 83 Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Resolution' in the text box to display the results; select Change the resolution of the display. Alternatively, you can also right-click anywhere
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    84 - Frequently asked questions Where are my apps? Move your cursor to the lower left-hand corner of the screen and click search box, start typing the name of the app you would like to open. How do I make an app appear on Start? If you're in all apps list and you want to make an app appear on Start,
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    button > Settings > Accounts > Sign in with a Microsoft account instead, and follow the onscreen instructions. How do I check for Windows updates? Press the Windows key or select the Windows Start the following pages: • Windows 10 information: www.microsoft.com • Support FAQs: support.acer.com
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    to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom
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    . Keyboard interface Contact your dealer or an authorized service error center. Memory size mismatch Press F2 (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact
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    possible, certainly before you connect to the internet. Choose an Internet Service Provider Using the internet has become a natural part of daily computing to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the internet (you may need additional
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    of these modems include an 'router' that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are
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    wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection. The ISP (Internet Service Provider) you have chosen normally supplies a modem/router with the subscription to their
  • Acer TravelMate P215-53G | User Manual - Page 91
    security - 91 services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable(RJ45 is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com
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    but really isn't. How to stay safe: Use a strong antispam filter. If an email looks strange, don't click on anything and delete it immediately. Instead manually launch a browser and type in your bank's website address and log-in yourself.
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    Internet and online security - 93 Don't be fooled if someone calls your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company like Norton or Microsoft and that you have a virus. The main motive behind these
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    become compromised! What to do if you're infected: If you're infected you probably don't realize it as bots are notoriously quiet. Your Internet Service Provider might send you a notification alerting you that they found a threat on your network and that you need to remove the bot. If you have
  • Acer TravelMate P215-53G | User Manual - Page 95
    credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi. VPN services can encrypt all the data that you send and receive while using a public Wi-Fi hotspot, securing your information from hackers and other users of
  • Acer TravelMate P215-53G | User Manual - Page 96
    96 - Internet and online security However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run your antivirus and anti-spyware software.
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USER’S MANUAL