Adaptec 2169400-R User Guide - Page 134
Troubleshooting Adaptec Storage Manager, Identifying a Failed or Failing Component
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Chapter 13: Solving Problems ● 134 Troubleshooting Adaptec Storage Manager If you experience problems installing or using Adaptec Storage Manager, follow these suggestions: ● Ensure that you are logged in to Adaptec Storage Manager at the permission level you need to perform the tasks you want. (See page 32 for more information.) ● Ensure that all managed systems are powered on and that you are logged in to any remote systems you want to manage. (See page 32 for more information.) ● Check all cable connections. ● Try uninstalling and reinstalling Adaptec Storage Manager. Identifying a Failed or Failing Component When your are notified of a Warning- or Error-level event, use Adaptec Storage Manager's rapid fault isolation feature to quickly identify the source of the problem. For instance, in this example, a disk drive has failed. To find the failed disk drive, follow the yellow Error icons: Error is on a remote system... ...on Controller 2... ...on Device 1. Right-click Device 1, then select Properties to continue tracing the fault to its source... ...bad stripes.