Adaptec ACS 100 User Guide - Page 12

Troubleshooting If you have problems installing or using your Adaptec ACS-100 USB Enclosure, work through this list of suggestions: ■ Ensure that the disk drive has been properly installed. ■ Try connecting the enclosure to your computer through a different USB port. ■ Try connecting the enclosure to your computer using a different USB cable. ■ Try connecting the enclosure to a different power source. ■ Windows 98SE users-If you connected and powered on your USB Enclosure before you installed the device drivers: a On your desktop, right-click My Computer, select Properties, then click the Device Manager tab. b Expand the categories to find your USB device, which will appear with a yellow exclamation mark beside it. Select the enclosure, then click the Remove button at the bottom of the window. c Power off the enclosure and disconnect the USB cable. d Complete the driver installation, following the instructions on page 6. e Connect the USB cable and power on the enclosure, following the instructions on page 9. Adaptec is committed to excellence in quality and support. Go to www.adaptec.com/go/accessories for replacement questions. For technical assistance initiating and formatting your disk drive, please contact Microsoft (Windows users) or Apple (Macintosh users). 11