Amana NTW4650YQ Use and Care - Page 13

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.amana.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Washer not performing as expected (cont.) Solution Dry spots on load after cycle Incorrect or wrong wash or rinse temperatures High speed spins extract more moisture than traditional top-load washers. Check for proper water supply. Energy saving controlled wash temperatures. The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses. This washer uses cooler wash and rinse water temperatures than your previous washer. This includes cooler hot and warm washes. Load not rinsed Check for proper water supply. Using too much detergent. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow detergent directions based on load size and soil level. Sand, pet hair, lint, etc. on load after washing Washer not loaded as recommended. Using too low a Load Size selection. Heavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing. The washer is less efficient at rinsing when load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer has started. Choose a Load Size that matches the load being washed. Select the Rinse/Spin cycle. Do not add detergent. Load is tangling Washer not loaded as recommended. See "Using Your Washer" section. Select a cycle with a slower wash action and spin speed; items will be wetter than those using a higher speed spin. See the "Cycle Guide" to match your load with the best cycle. Not cleaning or removing stains Washer not loaded as recommended. Adding detergent on top of load. Load garments in loose heaps evenly around the basket wall. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. Washer is less efficient at cleaning when load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Add only 1 or 2 additional garments after washer has started. Add detergent, oxi products, and color-safe bleach to the bottom of the basket before adding the load items. Using too low a Load Size selection. Choose a Load Size that matches the load being washed. 13