Amana NTW4650YQ Use and Care - Page 14

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.amana.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Washer not performing as expected (cont.) Solution Not cleaning or removing stains (cont.) Using too much detergent. Not using correct cycle for fabric type. The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow manufacturer's directions based on load size and soil level. Use a higher soil level cycle option and warmer wash temperature to improve cleaning. Use Normal Heavy cycle for tough cleaning. See the "Cycle Guide" to match your load with the best cycle. Incorrect dispenser operation Fabric damage Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Set Fabric Softener option knob to YES when using fabric softener. Do not add products directly onto load. Not washing like colors together. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only fabric softener in the fabric softener dispenser. Sharp items were in Empty pockets, zip zippers, and snap or hook fasteners before washing pockets during wash cycle. to avoid snags and tears. Strings and straps could have tangled. Tie all strings and straps before starting wash load. Items may have been Mend rips and broken threads in seams before washing. damaged before washing. Fabric damage can occur if load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer has started. Liquid chlorine bleach may have been added incorrectly. Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. Do not place load items on top of bleach dispenser when loading and unloading washer. Garment care instructions may not have been followed. Always read and follow garment manufacturer's care label instructions. See the "Cycle Guide" to match your load with the best cycle. Odors Monthly maintenance not done as recommended. Using too much detergent. See "Cleaning Your Washer" in Washer Maintenance. Unload washer as soon as cycle is complete. Be sure to measure correctly. Always follow the manufacturer's directions. See "Cleaning your Washer" section. Lid Locked light is flashing The lid is not closed. A cycle was stopped or paused using the START/ Pause/Unlock Lid button. Close the lid. The washer will not start or fill with the lid open. The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics. 14