Asko D5436XLS Use and Care Guide EN - Page 14

Troubleshooting

Page 14 highlights

Troubleshooting Display Type of fault Overfilling Action Call the Customer Care Center. Water outlet fault Water inlet fault See "Water remains in the dishwasher above the filters" in the table below. Check that the water supply valve is on. Inlet valve leakage Turn off the water supply valve and call the Customer Care Center. Turn off the machine with the main power switch and then turn it on again to clear the error message from the display. Problem The dishes are not clean. Spots or films on the dishes. The dishes have a sticky white/blue film. Spots on stainless steel or silver. Spots left after washing. Rattling sound when dishwashing. Possible causes Action The spray arms do not rotate. Remove the arms and clean them. Check that the dishes are not blocking the spray arms. Detergent is too old. Detergent is a perish- Avoid large packages. able product. Incorrect detergent dosage. Dose according to water hardness. Far too much or far too little detergent can result in poor dishwashing results. Dishwashing program too weak. Select a higher temperature or a more powerful program. Dishes loaded incorrectly. Do not cover dishes with large bowls or lids. Avoid placing very tall glasses in the corners of the baskets. Glasses and cups have toppled over during Load the dishes securely. the program. The filter is not correctly fitted. Screw the filter firmly into place. See the section Care and maintenance instructions. Incorrect rinse aid dosage setting. See the sections Before washing for the first time and Settings. Too high temperature and/or too much deter- Wash crystal at a low temperature and with gent can cause etching on crystal. Unfortu- a conservative amount of detergent. Contact nately, this cannot be repaired, only prevent- the detergent manufacturer. ed. Rinse aid dosage setting too high. Reduce the amount. See the sections Before washing for the first time and Settings. If you have very soft water, you may want to dilute the rinse aid 50:50 with water. Some types of food, such as mustard, may- Rinse off these types of food if not starting onnaise, lemon, vinegar, salt, and dressings, the dishwasher immediately. Or why not run can mark stainless steel if left for too long. the Rinse & Hold program? All stainless steel can cause spots on silver Silver and stainless steel items should not if they come into contact during dishwashing. come into contact during dishwashing. Aluminum can also cause spots on dishes. Lipstick and tea can be difficult to wash off. Use a detergent with a bleaching agent. The dishes are not correctly placed or the spray arms are not rotating. Check that the dishes are placed securely. Spin the spray arms to make sure they can rotate. 14

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Troubleshooting
Action
Type of fault
Display
Call the Customer Care Center.
Overfilling
See "Water remains in the dishwasher above the filters"
in the table below.
Water outlet fault
Check that the water supply valve is on.
Water inlet fault
Turn off the water supply valve and call the Customer
Care Center.
Inlet valve leakage
Turn off the machine with the main power switch and then turn it on again to clear the error message from the display.
Action
Possible causes
Problem
Remove the arms and clean them.
The spray arms do not rotate.
The dishes are not clean.
Check that the dishes are not blocking the
spray arms.
Avoid large packages.
Detergent is too old. Detergent is a perish-
able product.
Dose according to water hardness. Far too
much or far too little detergent can result in
poor dishwashing results.
Incorrect detergent dosage.
Select a higher temperature or a more pow-
erful program.
Dishwashing program too weak.
Do not cover dishes with large bowls or lids.
Avoid placing very tall glasses in the corners
of the baskets.
Dishes loaded incorrectly.
Load the dishes securely.
Glasses and cups have toppled over during
the program.
Screw the filter firmly into place. See the
section Care and maintenance instructions.
The filter is not correctly fitted.
See the sections Before washing for the first
time and Settings.
Incorrect rinse aid dosage setting.
Spots or films on the dishes.
Wash crystal at a low temperature and with
a conservative amount of detergent. Contact
the detergent manufacturer.
Too high temperature and/or too much deter-
gent can cause etching on crystal. Unfortu-
nately, this cannot be repaired, only prevent-
ed.
Reduce the amount. See the sections Before
washing for the first time and Settings. If you
have very soft water, you may want to dilute
the rinse aid 50:50 with water.
Rinse aid dosage setting too high.
The dishes have a sticky white/blue film.
Rinse off these types of food if not starting
the dishwasher immediately. Or why not run
the Rinse & Hold program?
Some types of food, such as mustard, may-
onnaise, lemon, vinegar, salt, and dressings,
can mark stainless steel if left for too long.
Spots on stainless steel or silver.
Silver and stainless steel items should not
come into contact during dishwashing.
All stainless steel can cause spots on silver
if they come into contact during dishwashing.
Aluminum can also cause spots on dishes.
Use a detergent with a bleaching agent.
Lipstick and tea can be difficult to wash off.
Spots left after washing.
Check that the dishes are placed securely.
Spin the spray arms to make sure they can
rotate.
The dishes are not correctly placed or the
spray arms are not rotating.
Rattling sound when dishwashing.
14