Asko TL751XXL User manual 20 200 20 Asko TL751 XXL EN - Page 20

Troubleshooting guide - reviews

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Troubleshooting guide Save time and money! Review the charts on the following pages first and you may not need to call for service. 1. Problem: My dryer won't start. Question What to Do • Is the dryer plugged in? • Is the fuse blown, or is the circuit breaker tripped? Confirm that the dryer's plug is securely and completely pushed into the laundry room's power outlet. Check your home's or laundry room's fuse box/circuit breaker box and replace the fuse or reset the circuit breaker. (IMPORTANT: electric dryers generally use two fuses or breakers.) 2. Problem: My dryer doesn't heat. Question What to Do • Is the fuse blown, or is the circuit breaker tripped? • Is the gas supply or service blocked or off? If the fuse is blown or the circuit breaker tripped, the dryer might tumble but not heat. Check your home's or laundry room's fuse box/circuit breaker box and replace the fuse or reset the circuit breaker. (IMPORTANT: electric dryers generally use two fuses or breakers.) Confirm that the house gas shutoff and the dryer gas shutoff are both fully open. 3. Problem: There are greasy spots on my clothes. Question What to Do • Did you follow the instructions on your fabric softener product? • Are you drying clean and dirty clothes together? • Were your clothes entirely clean? Confirm and follow the instructions provided with your fabric softener product. Make sure to use your dryer to dry only clean items, because dirty items can soil clean clothes placed in the same load or later placed in the dryer drum. Stains on dried clothes are actually stains that weren't cleansed during the washing process. Please review and confirm that you are following your washing instructions and that the clothes are being completely cleaned. 4. Problem: My dryer displayed an error code. Question What to Do H1 H2 H5 H3(GAS TYPE) Humidity sensor error. Power off and restart. Temperature sensor error. Power off and restart. Heater temperature control problem. Call our customer care center. Flame detector problem. Call our customer care center. H7(GAS TYPE) Gas valve or gas valve blockage problem. Check your gas supply at the connection of gas hoses and valves. H8(GAS TYPE) Igniter and flame detector problem. Call our customer care center. 20 Customer Care Center 1-800-898-1879 www.askousa.com

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20
Customer Care Center
1-800-898-1879
www.askousa.com
Save time and money! Review the charts on the following pages
rst and you may not need
to call for service.
My dryer won’t start.
1.
Problem:
Question
What to Do
Is the dryer plugged in?
Con
rm that the dryer’s plug is securely and completely pushed into the
laundry room’s power outlet.
Is the fuse blown, or is the
circuit breaker tripped?
Check your home’s or laundry room’s fuse box/circuit breaker box and
replace the fuse or reset the circuit breaker.
(IMPORTANT: electric dryers generally use two fuses or breakers.)
My dryer doesn’t heat.
2.
Problem:
Question
What to Do
Is the fuse blown, or is the
circuit breaker tripped?
If the fuse is blown or the circuit breaker tripped, the dryer might tumble
but not heat. Check your home’s or laundry room’s fuse box/circuit
breaker box and replace the fuse or reset the circuit breaker.
(IMPORTANT: electric dryers generally use two fuses or breakers.)
Is the gas supply or service
blocked or off?
Con
rm that the house gas shutoff and the dryer gas shutoff are both
fully open.
There are greasy spots on my clothes.
3.
Problem:
Question
What to Do
Did you follow the instructions
on your fabric softener
product?
Con
rm and follow the instructions provided with your fabric softener
product.
Are you drying clean and dirty
clothes together?
Make sure to use your dryer to dry only clean items, because dirty items
can soil clean clothes placed in the same load or later placed in the dryer
drum.
Were your clothes entirely
clean?
Stains on dried clothes are actually stains that weren’t cleansed during
the washing process. Please review and con
rm that you are following
your washing instructions and that the clothes are being completely
cleaned.
My dryer displayed an error code.
4.
Problem:
Question
What to Do
H1
H2
Humidity sensor error. Power off and restart.
Temperature sensor error. Power off and restart.
H5
Heater temperature control problem. Call our customer care center.
H3(GAS TYPE)
Flame detector problem. Call our customer care center.
H7(GAS TYPE)
Gas valve or gas valve blockage problem.
Check your gas supply at the connection of gas hoses and valves.
H8(GAS TYPE)
Igniter and flame detector problem. Call our customer care center.
Troubleshooting guide