Beko WR862441 User Manual - Page 37

5 Troubleshooting Problem Programme does not start after closing the door. Reason Start / Pause / Cancel button was not pressed. Solution • *Press the Start / Pause / Cancel button. Programme cannot be started or selected. Washing machine has switched to self protection • To cancel the programme, turn mode due to a supply problem (line voltage, water the Programme Selection knob to pressure, etc.). select another programme. Previous programme will be cancelled. (See "Cancelling the programme") Water in the machine. Some water might have remained in the product • This is not a failure; water is not due to the quality control processes in the harmful to the machine. production. Machine does not fill with water. Tap is turned off. Water inlet hose is bent. • Turn on the taps. • Flatten the hose. Water inlet filter is clogged. • Clean the filter. Loading door may be open. • Close the door. Machine does not drain water. Water drain hose might be clogged or twisted. Pump filter is clogged. • Clean or flatten the hose. • Clean the pump filter. Machine vibrates or makes noise. Machine might be standing unbalanced. A hard substance might have entered into the pump filter. • Adjust the feet to level the machine. • Clean the pump filter. Transportation safety bolts are not removed. • Remove the transportation safety bolts. Laundry quantity in the machine might be too little. • Add more laundry to the machine. Machine might be overloaded with laundry. • Take out some of the laundry from the machine or distribute the load by hand to balance it homogenously in the machine. Machine might be leaning on a rigid item. • Make sure that the machine is not leaning on anything. There is water leaking from Water drain hose might be clogged or twisted. the bottom of the washing Pump filter is clogged. machine. • Clean or flatten the hose. • Clean the pump filter. Machine stopped shortly after the programme started. Machine might have stopped temporarily due to • It will resume running when the low voltage. voltage restores to the normal level. Machine directly discharges Draining hose might not be at adequate height. • Connect the water draining hose as the water it takes in. described in the operation manual. No water can be seen in the The water level is not visible from outside of the • This is not a failure. machine during washing. washing machine. Loading door cannot be opened. Door lock is activated because of the water level in the machine. Machine is heating up the water or it is at the spinning cycle. • Drain the water by running the Pump or Spin programme. • Wait until the programme completes. Child lock is engaged. Door lock will be deactivated • Wait for a couple of minutes for a couple of minutes after the programme has deactivation of the door lock. come to an end. Washing Machine / User's Manual 37 / EN