Belkin F5D7011 User Manual - Page 36

Troubleshooting

Page 36 highlights

Troubleshooting I can't connect to the Internet wirelessly If you are unable to connect to the Internet from a wireless computer, please check the following items: 1. Look at the lights on your Wireless Router. If you're using a Belkin Wireless Router, the lights should be as follows: • The "Power" light should be on. • The "Connected" light should be on, and not blinking. • The "WAN" light should be either on or blinking. If your Belkin Wireless Router's lights have the above characteristics, go to number 2. below. If this is NOT the case, make sure: • The Router power cord is plugged in • All cables are connected between the router and the modem • All the modem's LEDs are functioning correctly. If not, see your modem's user manual. • Reboot the Router • Reboot the Modem If you continue to have issues, please contact Belkin Technical Support. If you are not using a Belkin Wireless Router, consult that router manufacturer's user guide. 2. Open your wireless utility software by clicking on the icon in the system tray at the bottom right-hand corner of the screen. If you're using a Belkin wireless card, the tray icon should look like this (the icon may be red or green): 34

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34
I can’t connect to the Internet wirelessly
If you are unable to connect to the Internet from a wireless
computer, please check the following items:
1.
Look at the lights on your Wireless Router. If you’re using a
Belkin Wireless Router, the lights should be as follows:
• The “Power” light should be on.
• The “Connected” light should be on, and not blinking.
• The “WAN” light should be either on or blinking.
If your Belkin Wireless Router’s lights have the above
characteristics, go to number
2.
below.
If this is
NOT
the case, make sure:
• The Router power cord is plugged in
All cables are connected between the router and
the modem
All the modem’s LEDs are functioning correctly. If not, see
your modem’s user manual.
• Reboot the Router
• Reboot the Modem
If you continue to have issues, please contact Belkin
Technical Support.
If you are not using a Belkin Wireless Router, consult that router
manufacturer’s user guide.
2.
Open your wireless utility software by clicking on the icon in
the system tray at the bottom right-hand corner of the screen.
If you’re using a Belkin wireless card, the tray icon should look
like this (the icon may be red or green):
Troubleshooting