Belkin F5D7011 User Manual - Page 38

Installation CD-ROM does not start Setup Utility, Power LED does not come ON; Card is not working - drivers for

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Troubleshooting The name of your wireless network DOES NOT appear in the list of "Available Networks" If the correct network name is not listed, check the SSID settings to see if they match. The SSID is case-sensitive and the spelling on each computer must be exactly the same in order for the Card to connect to the Wireless Router or Access Point. Note: To check the SSID settings or look for an available network, double-click the Signal Indicator icon to bring up the "Wireless Networks" screen. Click "Add" if you do not see the network you are trying to connect to and type in the SSID. For more information about setting up a SSID please reference your router manufacture's user manual. If issues persist even at close range, please contact Belkin Technical Support. Installation CD-ROM does not start Setup Utility If the CD-ROM does not start the Setup Utility automatically, it could be that the computer is running other applications that are interfering with the CD drive. If the Setup Utility screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the "My Computer" icon. Next, double-click on the CD-ROM drive that the Installation CD has been placed in to start the installation. Then double-click on the folder named "Files". Next, double-click on the icon named "setup.exe". Power LED does not come ON; Card is not working If the LED indicators are not ON, the problem may be that the Card is not connected or installed properly. Verify that the Card is plugged firmly into the CardBus slot of your computer. Check to see that the drivers for the Card have been installed. Right click on the "My Computer" icon on your desktop. Choose "Properties" and navigate to the "Device Manager" and see if your CardBus Card is listed without any errors. If an error is indicated contact Belkin Technical Support. 36

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36
Troubleshooting
The name of your wireless network DOES NOT appear in the list
of “Available Networks”
If the correct network name is not listed, check the SSID settings
to see if they match. The SSID is case-sensitive and the spelling
on each computer must be exactly the same in order for the Card
to connect to the Wireless Router or Access Point.
Note:
To check the SSID settings or look for an available
network, double-click the Signal Indicator icon to bring up the
“Wireless Networks” screen. Click “Add” if you do not see the
network you are trying to connect to and type in the SSID. For
more information about setting up a SSID please reference your
router manufacture’s user manual.
If issues persist even at close range, please contact Belkin
Technical Support.
Installation CD-ROM does not start Setup Utility
If the CD-ROM does not start the Setup Utility automatically, it
could be that the computer is running other applications that are
interfering with the CD drive.
If the Setup Utility screen does not appear within 15-20 seconds,
open up your CD-ROM drive by double-clicking on the “My
Computer” icon. Next, double-click on the CD-ROM drive that the
Installation CD has been placed in to start the installation. Then
double-click on the folder named “Files”. Next, double-click on
the icon named “setup.exe”.
Power LED does not come ON; Card is not working
If the LED indicators are not ON, the problem may be that the
Card is not connected or installed properly.
Verify that the Card is plugged firmly into the CardBus slot of
your computer. Check to see that the drivers for the Card have
been installed. Right click on the “My Computer” icon on your
desktop. Choose “Properties” and navigate to the “Device
Manager” and see if your CardBus Card is listed without any
errors. If an error is indicated contact Belkin Technical Support.