BenQ BenQ IL420 Interactive Digital Signage User Manual - Page 79
assistant, PDA nearby that transmit infrared signals which, under strong fluorescent lighting
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Page 79 highlights
Troubleshooting 79 The remote control does not work • Have you locked the remote control function? Unlock the function and try again. • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. • Check whether remote control is properly being pointed at the display's remote control sensor window. • Check for any obstacle between the remote control and the remote control sensor window. • Check that the remote control sensor window is not under strong fluorescent lighting, or in direct sunlight. • Check for any devices (computer or personal digital assistant, PDA) nearby that transmit infrared signals which may cause interference to signal transmission between the remote control and the display. Turn off the infrared function of these devices. 4/28/14