BenQ DCP10 DCP10 User Manual - Page 30

Dimension, External Storage, Troubleshooting

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ENGLISH Dimension Operating 471.3mm x 173.5mm x 542.7mm (+/-2mm include rubber foot) Folded 366.7mm x 173.5mm x 63.2mm (+/-2mm include rubber foot) Weight 2.1 kg (about 4.629 lbs) External Storage Secure Digital (SD) 1 GB ~ 32GB (FAT 32, 16, 12) USB Flash Drive 2GB ~ 64GB (FAT 32, 16, 12) Troubleshooting This section provides many useful tips on how to solve common problems while using the DCP10. There is no picture on the presentation screen. 1. Check all the connectors again as shown in this manual. 2. Check the on/off switch of the display output device. 3. Verify the setting of the display output device. 4. If you are presenting from a notebook or computer through the display output device, check the cable connection from computer RGB (VGA) output to RGB input of DCP10 and make sure DCP10 is in PC Mode. I have set up the DCP10 and checked all the connections as specified in the manual but I cannot get a picture on the preferred presentation screen. 1. The unit POWER button turns orange in standby mode. Press the POWER button again to turn on and the LED light will turn blue. 2. The default camera display resolution setting is on 1024x768. If your output device does not support this resolution; no image can be projected. Simply press hold the FREEZE and ► button to the change the resolution setting. 3. If your display output device is on TV or any analog device, please switch the TV-RGB dip switch to TV. The picture on the presentation screen is distorted or the image is blurry. 1. Reset all changed settings, if any, to the original manufacturer default setting. Press DEFAULT on the remote or select Default in Basic tab OSD menu. 2. Use the Brightness and Contrast menu functions to reduce the distortion if applicable. 3. If you discover that the image is blurry or out of focus, press the Auto Focus button on the control panel or remote control. There is no computer signal on presentation screen. 1. Check all the cable connections among the display device, DCP10 and your PC. 2. Connect your PC to the DCP10 first before you power on your computer. 3. For notebook, repeatedly press FN+F5 to toggles between display modes and display the computer image on the presentation screen. For different command, please refer to your laptop manual. The presentation screen does not show the exact desktop image on my PC or Notebook after I toggle from Camera to PC mode. 1. Return to your PC or Notebook, place the mouse on the desktop and right click, choose "Properties", choose "Setting" tab, click on "2" monitor and check the box "Extend my Windows desktop onto this monitor". 2. Then go back one more time to your PC or Notebook and place the mouse on the desktop and right click again. 3. This time choose "Graphics Options", then "Output To", then "Intel® Dual Display Clone", and 28

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ENGLISH
28
Dimension
Operating
471.3mm x 173.5mm x 542.7mm (+/-2mm include rubber foot)
Folded
366.7mm x 173.5mm x 63.2mm (+/-2mm include rubber foot)
Weight
2.1 kg (about 4.629 lbs)
External Storage
Secure Digital (SD)
1 GB ~ 32GB (FAT 32, 16, 12)
USB Flash Drive
2GB ~ 64GB (FAT 32, 16, 12)
Troubleshooting
This section provides many useful tips on how to solve common problems while using the
DCP10.
There is no picture on the presentation screen.
1.
Check all the connectors again as shown in this manual.
2.
Check the on/off switch of the display output device.
3.
Verify the setting of the display output device.
4.
If you are presenting from a notebook or computer through the display output device, check the
cable connection from computer RGB (VGA) output to RGB input of DCP10 and make sure
DCP10 is in PC Mode.
I have set up the DCP10 and checked all the connections as specified in the manual
but I cannot get a picture on the preferred presentation screen.
1.
The unit POWER button turns orange in standby mode. Press the POWER button again to turn
on and the LED light will turn blue.
2.
The default camera display resolution setting is on 1024x768. If your output device does not
support this resolution; no image can be projected. Simply press hold the FREEZE and
►
button
to the change the resolution setting.
3.
If your display output device is on TV or any analog device, please switch the TV-RGB dip switch
to TV.
The picture on the presentation screen is distorted or the image is blurry.
1.
Reset all changed settings, if any, to the original manufacturer default setting. Press
DEFAULT
on
the remote or select Default in Basic tab OSD menu.
2.
Use the Brightness and Contrast menu functions to reduce the distortion if applicable.
3.
If you discover that the image is blurry or out of focus, press the Auto Focus button on the control
panel or remote control.
There is no computer signal on presentation screen.
1.
Check all the cable connections among the display device, DCP10 and your PC.
2.
Connect your PC to the DCP10 first before you power on your computer.
3.
For notebook, repeatedly press FN+F5 to toggles between display modes and display the
computer image on the presentation screen. For different command, please refer to your laptop
manual.
The presentation screen does not show the exact desktop image on my PC or
Notebook after I toggle from Camera to PC mode.
1.
Return to your PC or Notebook, place the mouse on the desktop and right click, choose
“Properties”, choose “Setting” tab, click on “2” monitor and check the box “Extend my Windows
desktop onto this monitor”.
2.
Then go back one more time to your PC or Notebook and place the mouse on the desktop and
right click again.
3.
This time choose “Graphics Options”, then “Output To”, then “Intel® Dual Display Clone”, and