Bissell PowerGlide Platinum Vacuum User Guide - English - Page 14

Troubleshooting Vacuum cleaner won't run. Possible Causes Remedies Vacuum cleaner is not plugged in Check electrical plug Household fuse/breaker Check/replace fuse - Reset breaker Call BISSELL Consumer Services Vacuum cleaner won't pick up dirt. Possible Causes Remedies Height Adjustment too high Reset Height Adjustment WARNING: To reduce the risk of injury from moving parts and/ or electrical shock, turn Power Switch OFF and disconnect polarized plug from electrical outlet before performing troubleshooting checks. Hose wand not attached Grasp Quick Reach Handle and firmly Dust Bag is full push Hose Wand onto the suction intake opening Replace with new Dust Bag Rotating FLoor Brush Drive Belt broken Replace Drive Belt Drive Belt stretched/ Replace belt/clean brush/belt areas off Motor Pulley Shaft Rotating Floor Brush bristles worn Replace brush Rotating Floor Brush jammed Remove brush and clean debris from brush ends Air Passageway clogged Nozzle area or hose is clogged Remove Brush Cover Clean debris from passageway Follow instructions for clearing clogs Tools won't pick up dirt. Possible Causes Hole in Hose Vacuum Hose, Wands or Tools clogged Remedies Replace Hose Follow instructions for clearing clogs Vacuum cleaner is difficult to push. Possible Causes Remedies Incorrect Floor Surface Selector setting Move Selector to next highest setting *If suggested solutions for this or any function of your PowerGlide do not correct the problem, call: BISSELL Consumer Services 1-800-237-7691 Monday - Friday 8 a.m. - 7 p.m. EST Saturday 9 a.m. - 2 p.m. EST or visit the BISSELL website - www.bissell.com 14