Bissell ProHeat 2X Revolution Pet Pro Carpet Cleaner 1986 User Guide - English - Page 20

Troubleshooting WARNING To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Problem Reduced or No Spray Through Foot of Machine Possible causes Clean water tank may be empty Clean water tank may not be seated completely The hose to your machine is not primed or may have lost prime No spray through hose & tool No Spray Through CleanShot® Clean Water tank may be empty Clean Tank may not be seated properly Clean Water tank may be empty Clean Tank may not be seated properly The machine is not reclined Pump may have lost prime CleanShot® Continues Spray When Machine is Off CleanShot® button is not in the "OFF" position Dirty tank may not be seated properly Remedies Refill tank Turn power OFF; remove and reseat tank 1. With the machine off and unplugged, remove the nozzle from the foot. Place a ball point pen in the black cylinder next to the screw. When water bubbles up, remove the pen. Reassemble the nozzle and hose 2. Hold end of hose below water level in tank to prime 3. With the clean tank full of water, the machine OFF and RECLINED, press the CleanShot® button ON and wait for the CleanShot® to drain for a few seconds; This will re-prime the machine Refill the Clean Water Tank Turn power OFF; Remove and reseat the clean water tank Refill the Clean Water Tank Turn power OFF; Remove and reseat the clean water tank Press the Recline pedal and bring the handle down to recline the machine With the machine off and unplugged, remove the nozzle from the foot. Place a ball point pen in the black cylinder next to the screw; When water bubbles up, remove the pen; Reassemble the nozzle before cleaning again Press the CleanShot® button to turn it off. The button window will show the color red and a "O" symbol when it is in the off position Pick up the dirty tank and reseat so it fits in the unit Loss of suction power No power Leaking tank Dirty tank has picked up maximum amount of dirty water and has reached full line Rubber tab on dirty water tank is not sealed tight Accessory hose door may not be closed tightly in place Nozzle may be clogged from pet hair or debris Brush roll cover not fully snapped into place Cleaning mode switch mistaken for power button Outlet may not be active Tank may have been over-filled Water may be caught in space between the tank and the tank's handle Empty dirty tank Check the rubber tab on the dirty water tank and press firmly on all edges to secure it tightly (see step 4 on page 16 for detail) Check the accessory hose door and make sure it is closed tightly - it should be locked into place Use the nozzle clean out tool and follow steps on page 17 for "Cleaning Nozzle" Remove the nozzle and brush roll cover; Follow step 6 from page 18 and make sure you hear both buttons click into place Press the red power button on the left side of the machine to turn the machine on Try plugging in a different device that uses a grounded outlet to test for power from the outlet 1. Make sure your tank has the water and formula in it that you've prepared 2. With the cap twisted ON tightly, hold your tank at an angle, over a sink or drain, so any extra water can pour out of the space 3. Wipe the tank dry with a cloth 20 www.BISSELL.com