Bissell Vacuums User Guide - Page 10

Troubleshooting

Page 10 highlights

Troubleshooting WARNING To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Problem Possible causes Vacuum won't Power cord not plugged in turn ON Blown fuse/tripped breaker Incorrect height adjustment Hose not attached to suction opening Crack or hole in hose Broken or worn drive belt Rotating floor brush jammed Vacuum won't pick up dirt Clog in vacuum Dirt tank full Dirt tank or upper tank not installed properly Filters are dirty Crack or hole in hose Clog in vacuum Tool won't pick up Dirt tank full Dirt tank or upper tank not installed properly Filters are dirty Vacuum Incorrect height adjustment difficult to push Visible dirt Dirt tank full escaping from Filters missing or installed vacuum incorrectly Remedies Check electrical plug Check/replace fuse or reset breaker Adjust powerfoot to correct height setting Grasp the hose wand and firmly push into the hose wand base Check hose and replace if needed Replace drive belt, see page 9 Remove brush and clean debris from brush ends, see page 9 Check for debris build-up or clogs in the inner tank, hose and foot/lower hose; See online video for more help Empty dirt tank Position correctly and lock in place, see page 7 Check and clean or replace pre-motor and post-motor filters, see page 8 Check hose and replace if needed Check for debris build-up or clogs in the inner tank, hose and foot/lower hose; See online video for more help Empty dirt tank Position correctly and lock in place, see page 7 Check and clean or replace pre-motor and post-motor filters, see page 8 Adjust powerfoot to correct height setting, see page 6 Empty dirt tank Check pre-motor and post-motor filters for correct installation, see page 8 10 BISSELL.com

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10
BISSELL.com
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
Possible causes
Remedies
Vacuum won’t
turn ON
Power cord not plugged in
Check electrical plug
Blown fuse/tripped breaker
Check/replace fuse or reset breaker
Vacuum won’t
pick up dirt
Incorrect height adjustment
Adjust powerfoot to correct height setting
Hose not attached to suction
opening
Grasp the hose wand and firmly push
into the hose wand base
Crack or hole in hose
Check hose and replace if needed
Broken or worn drive belt
Replace drive belt, see page 9
Rotating floor brush jammed
Remove brush and clean debris from
brush ends, see page 9
Clog in vacuum
Check for debris build-up or clogs in the
inner tank, hose and foot/lower hose;
See online video for more help
Dirt tank full
Empty dirt tank
Dirt tank or upper tank not
installed properly
Position correctly and lock in place,
see page 7
Filters are dirty
Check and clean or replace pre-motor
and post-motor filters, see page 8
Tool won’t
pick up
Crack or hole in hose
Check hose and replace if needed
Clog in vacuum
Check for debris build-up or clogs in the
inner tank, hose and foot/lower hose;
See online video for more help
Dirt tank full
Empty dirt tank
Dirt tank or upper tank not
installed properly
Position correctly and lock in place,
see page 7
Filters are dirty
Check and clean or replace pre-motor
and post-motor filters, see page 8
Vacuum
difficult to push
Incorrect height adjustment
Adjust powerfoot to correct
height setting, see page 6
Visible dirt
escaping from
vacuum
Dirt tank full
Empty dirt tank
Filters missing or installed
incorrectly
Check pre-motor and post-motor
filters for correct installation, see page 8