Bosch B26FT80SNS Operating Instructions - Page 26

Customer service - canada

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en-us Problem Very little or no water is dispensed from the water dispenser. The dispensed water is not cold. The water is cloudy. There are particles floating in the water or suspended in the ice cubes. Possible cause The filter cartridge is clogged or old. Water pressure is too low. The shut-off valve is not open all the way. The water connection line has kinks in it. The appliance was just recently installed. The water has been in the lines for an extended period of time and has adjusted to the room temperature. Air or air bubbles in water. The first time the water flows through the filter cartridge, it may contain carbon dust from the filter cartridge. Suspended particles are formed by mineral deposits when water is frozen and then allowed to thaw. Corrective action Replace the filter cartridge. Have the water pressure checked. Adjust the shut-off valve so it is open all the way. Shut off the water supply. Straighten out the kinks. Have damaged water connection lines replaced with original manufacturer parts. It takes approx. 12 hours for the water to cool down. Fill and discard the first 15 glasses of water. This is normal when using the water dispenser for the first time and will disappear after a short period of time. These suspended particles are not harmful! They will disappear after a short period of time. These suspended particles are not harmful! This occurs naturally in the water supply. Customer service Before contacting customer service: Determine if you can solve the problem yourself using the information under "Troubleshooting minor issues." If this information does not solve the problem, additional help is available by contacting Bosch customer service. U.S.A.: Contact the Bosch Customer Interaction Center by calling 1-800-944-2904 (toll-free). Canada: Contact your designated Bosch Canada service company or call 1-800-944-2904. To better assist you, write down the information about your appliance below for future reference: Dealer name Address Phone number Purchase date Model number (E number) Serial number (FD number) Please provide customer service with the appliance model number (E number) and serial number (FD number). You can find this information on the rating plate inside the refrigerator compartment on the right. 26

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en-us
26
Problem
Corrective action
Possible cause
Very little or no water is
dispensed from the
water dispenser.
The filter cartridge is clogged or old.
Replace the filter cartridge.
Water pressure is too low.
Have the water pressure checked.
The shut-off valve is not open all the way.
Adjust the shut-off valve so it is open all the way.
The water connection line has kinks in it.
Shut off the water supply. Straighten out the
kinks. Have damaged water connection lines
replaced with original manufacturer parts.
The dispensed water is
not cold.
The appliance was just recently installed.
It takes approx. 12 hours for the water to cool
down.
The water has been in the lines for an
extended period of time and has adjusted to
the room temperature.
Fill and discard the first 15 glasses of water.
The water is cloudy.
Air or air bubbles in water.
This is normal when using the water dispenser
for the first time and will disappear after a short
period of time.
There are particles
floating in the water or
suspended in the ice
cubes.
The first time the water flows through the
filter cartridge, it may contain carbon dust
from the filter cartridge.
These suspended particles are not harmful!
They will disappear after a short period of time.
Suspended particles are formed by mineral
deposits when water is frozen and then
allowed to thaw.
These suspended particles are not harmful!
This occurs naturally in the water supply.
Customer service
Before contacting customer service:
Determine if you can solve the
problem yourself using the information
under ”Troubleshooting minor issues.”
If this information does not solve the
problem, additional help is available
by contacting Bosch customer
service.
U.S.A.:
Contact the Bosch Customer
Interaction Center by calling
1-800-944-2904 (toll-free).
Canada:
Contact your designated Bosch
Canada service company or call
1-800-944-2904.
To better assist you, write down the
information about your appliance
below for future reference:
Dealer name
Address
Phone number
Purchase date
Model number (E number)
Serial number (FD number)
Please provide customer service with
the appliance model number
(E number) and serial number
(FD number).
You can find this information on the
rating plate inside the refrigerator
compartment on the right.