Bose Cinemate Owner's guide - Page 22

Care And Maintenance - troubleshooting

Page 22 highlights

CARE AND MAINTENANCE Français Español English CARE AND MAINTENANCE Cleaning your speaker system • You may clean the surface of your speakers, Acoustimass® module, and Interface module with a soft, damp cloth. You can use an ammonia-free window cleaner on a soft cloth to maintain the finish. • Do not use any sprays near the speakers. Do not use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia, or abrasives. • Do not allow liquids to spill into any openings. • The speaker grilles require no special care, although you may vacuum them carefully, if necessary. Limited warranty The CineMate™ speaker system is covered by a limited transferable warranty. Details of the warranty are provided on the product registration card that came with your system. Please fill out the information section on the card and mail it to Bose. Accessories The CineMate speakers are compatible with Bose® mounting accessories, including the UB-20 wall brackets, UFS-20 floor stands, and UTS-20 table stands. Bose also offers cable adapters, for use in running speaker cable through walls, and longer speaker wire, as needed. For further information or to order mounting brackets, stands, or cable adapters, contact your Bose dealer. Or, to call Bose directly, refer to the address sheet included in the carton. Troubleshooting Problem No power, no LEDs No sound What to do • Make sure the Acoustimass® module power switch (230V units only) is turned on. • Make sure the power cord is inserted securely into the Acoustimass module and plugged firmly into an operating AC wall outlet (mains). • Make sure the Interface module is plugged into the Acoustimass module properly. • Unplug the Acoustimass module power cord from the AC wall outlet for one minute, then recon- nect it. This allows the unit to reset itself. Check that the red Standby LED on the front of the Interface module is now lit. • Make sure the CineMate speaker system is turned on. The green LED on the front of the Interface module should be lit. • Increase the volume. • Check to see if the sound source is muted. Press the remote control Mute button to unmute it. • Make sure the Interface module and speaker cables are both firmly connected to the jacks on the Acoustimass module. • Check the speaker connections. • Unplug the power cord from the outlet for one minute, then reconnect it. This allows the system to reset itself. • Check that the correct TV/Video input has been selected. See "Selecting the TV input" on page 16. • Check the connections from the Interface module to the TV or other source. • Check that the TV's audio output is enabled. See your TV owner's guide for information. • If the TV's audio output is VARIABLE (VAR), make sure the TV's internal speakers are turned off and the TV volume is turned up. 22

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22
C
ARE AND
M
AINTENANCE
English
Français
Español
C
ARE AND
M
AINTENANCE
Cleaning your speaker system
You may clean the surface of your speakers, Acoustimass
®
module, and Interface module
with a soft, damp cloth. You can use an ammonia-free window cleaner on a soft cloth to
maintain the finish.
Do not use any sprays near the speakers. Do not use any solvents, chemicals, or cleaning
solutions containing alcohol, ammonia, or abrasives.
Do not allow liquids to spill into any openings.
The speaker grilles require no special care, although you may vacuum them carefully,
if necessary.
Limited warranty
The CineMate
speaker system is covered by a limited transferable warranty. Details of the
warranty are provided on the product registration card that came with your system. Please fill
out the information section on the card and mail it to Bose.
Accessories
The CineMate speakers are compatible with Bose
®
mounting accessories, including the
UB-20 wall brackets, UFS-20 floor stands, and UTS-20 table stands. Bose also offers cable
adapters, for use in running speaker cable through walls, and longer speaker wire, as needed.
For further information or to order mounting brackets, stands, or cable adapters, contact your
Bose dealer. Or, to call Bose directly, refer to the address sheet included in the carton.
Troubleshooting
Problem
What to do
No power, no
LEDs
Make sure the Acoustimass
®
module power switch (230V units only) is turned on.
Make sure the power cord is inserted securely into the Acoustimass module and plugged firmly
into an operating AC wall outlet (mains).
Make sure the Interface module is plugged into the Acoustimass module properly.
Unplug the Acoustimass module power cord from the AC wall outlet for one minute, then recon-
nect it. This allows the unit to reset itself. Check that the red Standby LED on the front of the
Interface module is now lit.
No sound
Make sure the CineMate speaker system is turned on. The green LED on the front of the Inter-
face module should be lit.
Increase the volume.
Check to see if the sound source is muted. Press the remote control Mute button to unmute it.
Make sure the Interface module and speaker cables are both firmly connected to the jacks on
the Acoustimass module.
Check the speaker connections.
Unplug the power cord from the outlet for one minute, then reconnect it. This allows the system
to reset itself.
Check that the correct TV/Video input has been selected. See “Selecting the TV input” on
page 16.
Check the connections from the Interface module to the TV or other source.
Check that the TV’s audio output is enabled. See your TV owner’s guide for information.
If the TV’s audio output is VARIABLE (VAR), make sure the TV’s internal speakers are turned off
and the TV volume is turned up.