Bose Cinemate Owner's guide - Page 23

Customer service, Technical information - interface cable

Page 23 highlights

CARE AND MAINTENANCE English Español Français CARE AND MAINTENANCE Problem What to do Sound but no picture • Make sure the TV is turned on. • Check that the correct TV/Video input is selected. See "Selecting the TV input" on page 16. Remote control is inconsistent or does not work • Check the battery to be sure it is installed properly. • Point the remote control at the Interface module. • Relocate the Interface module, making sure it is in a clear line of sight to the remote and there are no obstructions. • Make sure the protective film is removed from the lens on the front of the Interface module. • Check that the source button on the remote blinks when a button is pressed. • Check that the green LED on the Interface module blinks off briefly when a remote button is pressed. • Check that a device code has been programmed for the selected source. See "Verifying a device code" on page 21. • There may be more than one device code for your brand of device. Find your device and brand in the CineMateTM Universal Device Codes book. Try programming another code, then check the device for improved functionality. Sound is distorted • Make sure speaker cables are not damaged and the connections are secure. • Reduce the audio output level from the TV connected to the Interface module. Sound is coming • Turn off your TV's internal speakers. See "Turning off the TV internal speakers" on page 13. from the TV • Turn down the TV volume. Customer service For additional help in solving problems, contact Bose® Customer Service. Refer to the address sheet included with the system. Technical information Power rating USA/Canada: 120V 60Hz 300W International: 220-240V 50/60Hz 300W Dual voltage: 115/230V 50/60Hz 300W Source inputs TV AUDIO Dimensions Speakers: 31/2"H x 77/8"W x 51/4"D (8.7 cm x 19.9 cm x 13.6 cm) Acoustimass® module: 141/2"H x 83/4"W x 191/8"D (36.7 cm x 22.2 cm x 48.5 cm) Weight Speakers: 2.7 lb (1.2 kg) each Acoustimass module: 23.3 lb (10.6 kg) Finish Speakers: polymer Acoustimass module: polymer 23

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C
ARE AND
M
AINTENANCE
23
C
ARE AND
M
AINTENANCE
English
Français
Español
Customer service
For additional help in solving problems, contact Bose
®
Customer Service. Refer to the
address sheet included with the system.
Technical information
Sound but no
picture
Make sure the TV is turned on.
Check that the correct TV/Video input is selected. See “Selecting the TV input” on page 16.
Remote control is
inconsistent or
does not work
Check the battery to be sure it is installed properly.
Point the remote control at the Interface module.
Relocate the Interface module, making sure it is in a clear line of sight to the remote and there
are no obstructions.
Make sure the protective film is removed from the lens on the front of the Interface module.
Check that the source button on the remote blinks when a button is pressed.
Check that the green LED on the Interface module blinks off briefly when a remote button is
pressed.
Check that a device code has been programmed for the selected source. See “Verifying a device
code” on page 21.
There may be more than one device code for your brand of device. Find your device and brand
in the
CineMate
TM
Universal Device Codes
book. Try programming another code, then check the
device for improved functionality.
Sound is distorted
Make sure speaker cables are not damaged and the connections are secure.
Reduce the audio output level from the TV connected to the Interface module.
Sound is coming
from the TV
Turn off your TV’s internal speakers. See “Turning off the TV internal speakers” on page 13.
Turn down the TV volume.
Problem
What to do
Power rating
USA/Canada: 120V
60Hz 300W
International: 220-240V
50/60Hz 300W
Dual voltage: 115/230V
50/60Hz 300W
Source inputs
TV AUDIO
Dimensions
Speakers:
3
1
/
2
"H x 7
7
/
8
"W x 5
1
/
4
"D
(8.7 cm x 19.9 cm x 13.6 cm)
Acoustimass
®
module:
14
1
/
2
"H x 8
3
/
4
"W x 19
1
/
8
"D
(36.7 cm x 22.2 cm x 48.5 cm)
Weight
Speakers: 2.7 lb (1.2 kg) each
Acoustimass module: 23.3 lb (10.6 kg)
Finish
Speakers: polymer
Acoustimass module: polymer