Bose Companion 5 Owner's guide - Page 19

CARE AND MAINTENANCE English Español Français CARE AND MAINTENANCE Cleaning your speaker system • To clean the surface of your speakers, Acoustimass® module, and control pod, use a soft cloth. You may use an ammonia-free window cleaner to maintain the finish. • Do not use any sprays near the speakers. Do not use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia, or abrasives. • Do not allow liquids to spill into any openings. • To clean the speaker grilles, vacuum them carefully. Limited warranty The Companion® 5 system is covered by a limited transferable warranty. Details of the limited warranty are provided on the product registration card that came with your system. Please fill out the information section on the card and mail it to Bose or register your product at http://owners.bose.com/register. Failure to do so will not affect your limited warranty rights. Troubleshooting This table provides guidelines for solving problems that you may encounter. For additional help, contact Bose directly or visit the Internet site at http://owners.bose.com/Companion5. See the address sheet included in the carton for contact information. Problem What to do Setup was interrupted by • You may have removed the USB cable during the hardware installation process. Insert the the message, "A prob- USB cable and start again. lem occurred during hardware installation. • Try a different USB jack. Your new hardware might not work properly." Setup was interrupted by • You may have plugged into a USB hub that has a USB 1.0 device connected to it. the message, "This USB Remove the USB 1.0 device, or plug the Companion 5 system directly into a USB device can perform faster 2.0 port. if you connect it to a Hi-Speed USB 2.0 port. For a list of available ports, click here." No sound from the system. • Disconnect the USB cable from your computer and plug it in again. • Make sure connections are secure (See "Making system connections" on page 10). • Check your speaker cords for damage that may be causing an open or short circuit. • Turn the volume ring on the control pod clockwise. • If you are using a connected audio device, make sure it is plugged in and the volume control on the device is turned up. • Make sure the speaker system is in the Active mode (control pod indicator is Green). • Disconnect headphones. • Restart your digital audio application. Make sure mute is not set in the application and that the volume is set at a reasonable level. The entire speaker sys- • Decrease the volume at the sound source and increase the volume on the control pod. tem sounds distorted. • Disable the effects in any audio application running. 19