Brother International 2700CN Users Manual - English - Page 137

Call service messages, Call Service, Message, Meaning, Action

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Call service messages When any of the following messages appear on the LCD, turn off the printer. Wait a few seconds, and then turn the printer on again. If this does not clear the problem, call your dealer or Brother Customer Service. Tell them the message number for quick troubleshooting. Call Service Message ERROR S01 SERVICE CALL ERROR S02 SERVICE CALL ERROR S03 SERVICE CALL ERROR S04 SERVICE CALL ERROR S05 SERVICE CALL ERROR S06 SERVICE CALL ERROR S07 SERVICE CALL ERROR S08 SERVICE CALL ERROR S09 SERVICE CALL ERROR S10 SERVICE CALL ERROR S11 SERVICE CALL ERROR S12 SERVICE CALL ERROR S13 SERVICE CALL ERROR S21 SERVICE CALL ERROR E41 SERVICE CALL ERROR H37 SERVICE CALL ERROR H38 SERVICE CALL ERROR H39 SERVICE CALL ERROR H60 SERVICE CALL ERROR H61 SERVICE CALL ERROR H63 SERVICE CALL Meaning Fatal error EX ADRL error EX ADRS error EX Bus error EX (INSTRUCT) Bus error EX (DATA L/S) Syscall EX Breakpoint EX Reserved INSTRUCT EX Coprocessor UNUSAB EX Arithmetic overflow EX Undefined interrupt Software 1 interrupt Software 2 interrupt Unknown operator call Engine communication error PCI register error PCI bus connection error BRNET typing error Bus error ROM check sum error DRAM access error Action Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. 6 - 4 TROUBLESHOOTING

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6 - 4
TROUBLESHOOTING
Call service messages
When any of the following messages appear on the LCD, turn off the printer. Wait a few seconds, and
then turn the printer on again. If this does not clear the problem, call your dealer or Brother Customer
Service. Tell them the message number for quick troubleshooting.
Call Service
Message
Meaning
Action
ERROR S01
SERVICE CALL
Fatal error EX
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR S02
SERVICE CALL
ADRL error EX
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR S03
SERVICE CALL
ADRS error EX
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR S04
SERVICE CALL
Bus error EX (INSTRUCT)
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR S05
SERVICE CALL
Bus error EX (DATA L/S)
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR S06
SERVICE CALL
Syscall EX
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR S07
SERVICE CALL
Breakpoint EX
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR S08
SERVICE CALL
Reserved INSTRUCT EX
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR S09
SERVICE CALL
Coprocessor UNUSAB EX
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR S10
SERVICE CALL
Arithmetic overflow EX
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR S11
SERVICE CALL
Undefined interrupt
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR S12
SERVICE CALL
Software 1 interrupt
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR S13
SERVICE CALL
Software 2 interrupt
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR S21
SERVICE CALL
Unknown operator call
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR E41
SERVICE CALL
Engine communication error
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR H37
SERVICE CALL
PCI register error
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR H38
SERVICE CALL
PCI bus connection error
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR H39
SERVICE CALL
BRNET typing error
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR H60
SERVICE CALL
Bus error
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR H61
SERVICE CALL
ROM check sum error
Turn off the printer. Wait a few seconds, and
then turn it on again.
ERROR H63
SERVICE CALL
DRAM access error
Turn off the printer. Wait a few seconds, and
then turn it on again.