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Brother International 2700CN Users Manual - English - Page 139

Fuser AC OFF error, Fuser heater error - error ef5

UPC - 012502607670

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Call Service Message ERROR EF0 WARNING ERROR EF3 WARNING ERROR EF4 WARNING ERROR EF5 WARNING ERROR EF6 WARNING ERROR EH0 WARNING ERROR EH1 WARNING ERROR EH2 WARNING ERROR EH3 WARNING ERROR EH4 WARNING ERROR EHA WARNING ERROR EN1 WARNING ERROR EN2 WARNING ERROR EN3 WARNING ERROR EN4 WARNING ERROR EN5 WARNING ERROR EN6 WARNING ERROR EL1 WARNING ERROR EL2 WARNING ERROR ELL WARNING ERROR EP1 WARNING ERROR EP2 WARNING ERROR EP4 WARNING ERROR EP5 WARNING Meaning Action Cooling fan error Turn off the printer. Wait a few seconds, and then turn it on again. Laser fan error Turn off the printer. Wait a few seconds, and then turn it on again. Fuser fan error Turn off the printer. Wait a few seconds, and then turn it on again. Charger HV unit error Turn off the printer. Wait a few seconds, and then turn it on again. LVPS error Turn off the printer. Wait a few seconds, and then turn it on again. Fuser thermistor error Turn off the printer. Wait 15 minutes, and then turn it on again. Fuser heater error Turn off the printer. Wait 15 minutes, and then turn it on again. Fuser temperature low error at warming up Turn off the printer. Wait 15 minutes, and then turn it on again. Fuser temperature low error Turn off the printer. Wait 15 minutes, and then turn it on again. Fuser temperature high error Turn off the printer. Wait 15 minutes, and then turn it on again. Fuser AC OFF error Turn off the printer. Wait 15 minutes, and then turn it on again. Duplex connection error 1 Turn off the printer. Wait a few seconds, and then turn it on again. Duplex connection error 2 Turn off the printer. Wait a few seconds, and then turn it on again. HVU connection error Turn off the printer. Wait a few seconds, and then turn it on again. Toner empty sensor connection error Turn off the printer. Wait a few seconds, and 1 then turn it on again. Toner empty sensor connection error Turn off the printer. Wait a few seconds, and 2 then turn it on again. LFU connection error Turn off the printer. Wait a few seconds, and then turn it on again. Beam detector error Turn off the printer. Wait a few seconds, and then turn it on again. Scanner motor error Turn off the printer. Wait a few seconds, and then turn it on again. Laser power error Turn off the printer. Wait a few seconds, and then turn it on again. Duplex controller hardware error 1 Turn off the printer. Wait a few seconds, and then turn it on again. Duplex controller hardware error 2 Turn off the printer. Wait a few seconds, and then turn it on again. Duplex motor error Turn off the printer. Wait a few seconds, and then turn it on again. Outer pass select solenoid error Turn off the printer. Wait a few seconds, and then turn it on again. 6 - 6 TROUBLESHOOTING

Section	Page
Definitions of warnings, cautions, and notes	2
To use the printer safely	3
Printer do’s and don’ts for optimum print quality	5
Important information: Regulations	8
Federal Communications Commission (FCC) Declaration of Conformity (For USA)	8
Industry Canada Compliance Statement (For Canada)	9
Radio interference (220 to 240 volt model only)	9
International ENERGY STAR® Compliance Statement	10
Laser Safety (100 to 120 volt model only)	10
FDA Regulations (100 to 120 volt model only)	10
IEC 60825 specification (220 to 240 volt model only)	11
IMPORTANT - For Your Safety	12
Geräuschemission / Acoustic noise emission (for Germany only)	12
Wiring information (for UK)	12
Trademarks	13
Compilation and Publication Notice	13
Shipment of the Printer	13
Table of Contents	15
About this printer	19
What is in the box?	19
Front view	21
Back view	22
Features	23
2400 DPI class resolution	23
High speed and color laser printing	23
Color Advanced Photoscale Technology (CAPT)	23
High Resolution Control (HRC)	23
Maintenance-free and economical toner cartridge	23
Universal paper tray	23
Three interfaces	23
Automatic Interface Selection	24
Five emulation modes	24
Automatic Emulation Selection	24
Data compression technology	24
Fonts	24
Panel lock setting	25
Power Save Mode	25
Toner Save Mode	25
Reprint setting	25
Network	25
Positioning the printer	26
Power Supply	26
Environment	26
What kind of paper can I use?	28
Type and size of paper	28
Suitable paper specifications	28
Recommended paper	30
Printable area	31
Portrait	31
Landscape	31
Guidelines for selecting paper	32
Envelopes	33
Labels and transparencies	35
Paper feed	36
Tray feed	36
Manual feed	37
Paper output	37
Driver and software	38
Printer driver	38
For Windows®	39
Features in the PCL printer driver	39
Basic Tab	39
Advanced tab	40
Accessories tab	45
Support Tab	46
Features in the PS printer driver	47
Ports tab	47
Device Settings tab	48
Layout tab	49
Paper / Quality tab	50
Advanced options	51
For Macintosh®	53
Software	55
Software for Networks	55
BRAdmin Professional utility	55
Driver Deployment Wizard	55
Web BRAdmin	55
Automatic Emulation Selection	56
Automatic Interface Selection	57
Printer settings	57
Factory settings	57
Control panel	58
Control panel	58
Buttons	59
Go button	60
Job Cancel button	60
+ or - button	60
To move through menus in the LCD	60
To enter numbers	60
Set button	60
Back button	61
Light-emitting diodes (LEDs)	62
Liquid crystal display (LCD)	63
LCD messages	63
Printer status messages	64
How to use the control panel	64
Control panel LCD menu	66
Set date and time	76
Set IP address	77
About emulation modes	78
List of factory settings	79
Network factory default setting	79
Reprint setting	83
Reprinting from RAM	83
Reprinting the last job	84
Printing PROOF data	85
Printing PUBLIC data	85
Printing SECURE data	86
When there is no reprint data in memory	88
To delete the job	88
To cancel the reprint job	88
Options	89
Optional accessories and supplies	89
Lower tray unit (LT-27CL)	89
Legal tray (LT-27LG)	89
Duplex unit (DX-2700)	89
CompactFlash® card	89
SO-DIMM memory	89
Optional fonts package	89
Lower tray unit (LT-27CL)	90
Putting paper in the lower tray unit	90
How to install the lower tray unit	90
Legal tray (LT-27LG)	93
How to install the legal tray	93
Duplex unit (DX-2700)	95
How to install the duplex unit	95
Guidelines for printing on both sides of the paper	98
Paper orientation for printing on both sides of the paper	98
CompactFlash® card	99
Inserting the CompactFlash® card	100
SO-DIMM	101
Installing additional memory	102
Optional fonts package	104
Optional fonts package (BS-3000)	104
Optional barcode fonts package (BT-1000)	104
Selecting the optional fonts	104
Routine maintenance	106
Replacing the consumable items	106
Toner cartridges	109
Toner nearly empty message	109
TONER EMPTY message	109
Replacing the toner cartridges	110
Waste toner pack	113
Waste toner pack full message	113
Replacing the waste toner pack	114
OPC belt cartridge	115
Replace OPC belt cartridge message	115
Replacing the OPC belt cartridge	115
Fusing unit	118
Replace fusing unit message	118
Replacing the fusing unit	119
120K kit	121
Replacing the transfer belt cleaner	121
Replacing the transfer roller	123
Cleaning	126
Cleaning the outside of the printer	127
Cleaning the inside of the printer	128
Shipping the printer	133
Troubleshooting	134
LCD messages	134
Error messages	134
Maintenance messages	136
Call service messages	137
Paper jams and how to clear them	140
JAM A1 / JAM A2 (paper jam in the paper tray)	141
JAM B (paper jam at the entrance to the fusing roller)	142
JAM C (paper jam where the paper comes out of the printer)	144
JAM D (paper jam in the lower part of the duplex unit)	146
JAM E (paper jam in the upper part of the duplex unit)	147
Improving the print quality	149
Q & A	153
Setting up the printer hardware	153
Setting up the printer	154
Paper handling	155
Printing	156
Appendix	157
Printer specifications	157
Printing	157
Features	158
Electrical and mechanical	159
Paper specifications	160
Paper handling	160
Media specifications	160

Match case Limit results 1 per page

6 - 6

TROUBLESHOOTING

ERROR EF0

WARNING

Cooling fan error

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EF3

WARNING

Laser fan error

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EF4

WARNING

Fuser fan error

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EF5

WARNING

Charger HV unit error

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EF6

WARNING

LVPS error

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EH0

WARNING

Fuser thermistor error

Turn off the printer. Wait 15 minutes, and then

turn it on again.

ERROR EH1

WARNING

Fuser heater error

Turn off the printer. Wait 15 minutes, and then

turn it on again.

ERROR EH2

WARNING

Fuser temperature low error at

warming up

Turn off the printer. Wait 15 minutes, and then

turn it on again.

ERROR EH3

WARNING

Fuser temperature low error

Turn off the printer. Wait 15 minutes, and then

turn it on again.

ERROR EH4

WARNING

Fuser temperature high error

Turn off the printer. Wait 15 minutes, and then

turn it on again.

ERROR EHA

WARNING

Fuser AC OFF error

Turn off the printer. Wait 15 minutes, and then

turn it on again.

ERROR EN1

WARNING

Duplex connection error 1

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EN2

WARNING

Duplex connection error 2

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EN3

WARNING

HVU connection error

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EN4

WARNING

Toner empty sensor connection error

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EN5

WARNING

Toner empty sensor connection error

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EN6

WARNING

LFU connection error

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EL1

WARNING

Beam detector error

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EL2

WARNING

Scanner motor error

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR ELL

WARNING

Laser power error

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EP1

WARNING

Duplex controller hardware error 1

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EP2

WARNING

Duplex controller hardware error 2

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EP4

WARNING

Duplex motor error

Turn off the printer. Wait a few seconds, and

then turn it on again.

ERROR EP5

WARNING

Outer pass select solenoid error

Turn off the printer. Wait a few seconds, and

then turn it on again.

Call Service

Message

Meaning

Action