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Brother International 4750e Owners Manual - Page 194

Scattering Toner, CHANGE DRUM SOON, Black White Example of Regular, Marks

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DIFFICULTY SUGGESTIONS Print Quality Difficulties (CONTINUED) Toner scatters and stains the printed page. Scattering Toner Adjust the print conditions by setting the Print Density setting. Remove the drum unit and clean the machine's interior. (See Routine Maintenance, page 19-18, Cleaning the Printer, page 19-18 and Cleaning the Drum Unit, page 19-19.) Make sure that you use paper that meets specifications. (See pages 2-6.) If you still have scattered toner and the LCD shows CHANGE DRUM SOON, replace the drum unit with a new one. Check the machine's environment. Conditions such as humidity and high temperatures may cause this print defect to occur. The whole page is printed black. Black Page Wipe the electric terminals referring to page 19-18. Also, do not use heat-sensitive paper because it will cause this problem. After cleaning, if the printed pages are still black and the LCD shows CHANGE DRUM SOON, replace the drum unit with a new one. Nothing is printed on the page. White page Make sure that the toner cartridge is not empty. Wipe the electric terminals. (See Routine Maintenance, page 19-18, Cleaning the Printer, page 19-18 and Cleaning the Drum Unit, page 19-19.) Make sure that a torn piece of paper does not remain on the scanner window. Printed pages are marked at regular intervals. Example of Regular Marks Marks may disappear by themselves. Try copying multiple pages to clear this problem. Marks may occur if the machine has not been used for a long time. A possible cause is that the surface of the drum is scratched. You must then replace the drum unit with a new one. If the marks do not disappear, it may be that the drum was marked or damaged by excessive exposure to light. In this case, replace the drum unit with a new one. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 19 - 13

Section	Page
Zle_FAX_US_UG_0.pdf	1
Brother Numbers	3
Brother fax-back system (USA Only)	3
Frequently Asked Questions (FAQs)	3
For Customer Service	3
Dealers/Service Centers (USA Only)	3
Service Centers (Canada Only)	3
Ordering Accessories and Supplies	4
Notice – Disclaimer of Warranties (For USA and Canada)	5
Compilation and Publication Notice	5
Disclaimer–User Installation of Memory Board(s)	5
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only)	6
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only)	7
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only)	8
Quick Reference Guide	9
Sending Faxes	9
Automatic Transmission	9
Sending a Cover Page	9
Real Time Transmission	9
Receiving Faxes	9
Select Receive Mode	9
Storing Numbers	10
Storing One Touch Dial Numbers	10
Storing Speed Dial Numbers	10
Telephone Operation	10
One Touch Dialing/ Speed Dialing	10
Search/Speed Dial	10
Making Copies	10
Single Copy	10
Sorting Multiple Copies	10
Table of Contents	11
1 Introduction	22
Using This Manual	22
Finding Information	22
Conventions Used in this Manual	22
Test Sheet Procedure and Product Registration (For USA Only)	23
To Complete Your FAX-4750e or FAX-5750e Registration On-Line (For USA Only)	23
Control Panel Overview	24
About Fax Machines	26
Custom Features	26
Do You Have Voice Mail on the Phone Line?	26
Why Should There Be Trouble?	26
How Can You Avoid Possible Problems?	26
Fax Tones and Handshake	27
ECM (Error Correction Mode)	27
2 Assembly and Connections	28
Packing List	28
Choosing a Location	29
Assembly	30
Installing the Drum Unit Assembly (with Toner Cartridge)	30
Attaching the Trays	31
Connecting Paper Cassette #2 (Option for FAX-4750e)	31
Manual Feed Slot	32
Paper	33
Acceptable Paper	33
Paper Capacity of Paper Cassette	33
Paper Specification for the Cassette	33
Manual Feed Slot	34
Loading Paper in Paper Cassette	34
Connections	36
Connecting the Machine	36
Connecting an External Telephone	37
Connecting an External TAD (Telephone Answering Device)	37
Sequence	37
Connections	37
Recording Outgoing Message (OGM) on External TAD	38
Special Line Considerations	39
Roll Over Phone Lines	39
Two-Line Phone System	39
Converting Telephone Wall Outlets	39
Installing Machine, External Two-Line TAD, and Two-Line Telephone	40
Multi-Line Connections (PBX)	41
If you are installing the machine to work with a PBX:	41
Custom Features on Your Phone Line	41
3 On-Screen Programming	42
User-Friendly Programming	42
Menu Mode	42
Menu Selection Table	44
4 Initial Setup	49
Getting Started	49
Setting Paper Size	49
Turning on Cassette #2 (Option for FAX-4750e)	49
Setting Cassette Usage	50
Setting Date and Time	50
Setting Station ID	51
Entering Text	52
Inserting Spaces	52
Making Corrections	52
Repeating Letters	52
Special Characters and Symbols	52
Setting the Ring Volume	53
Setting the Beeper Volume	53
Setting the Speaker Volume	53
Setting the Handset Volume	54
Choosing the Handset Volume (For Volume Amplify)	54
Setting Volume Amplify (For the Hearing-Impaired)	55
Memory Storage	55
Turning On Automatic Daylight Savings Time	55
Toner Save	56
Sleep Mode	56
Setting Tone/Pulse Dialing Mode	56
5 Setup Receive	57
Basic Receiving Operations	57
Select Your Receive Mode	57
Setting Ring Delay	58
Setting F/T Ring Time (For FAX/TEL Mode Only)	58
Easy Receive	59
Printing a Reduced Incoming Document	59
Setting the Print Density	60
Advanced Receiving Operations	61
Operation from Extension Telephone or External Telephone	61
For FAX/TEL Mode Only	61
Changing Remote Codes	61
Printing a Fax in Memory	62
Memory Security	62
Setting Up the Password	62
Turning Memory Security ON	62
Turning Memory Security OFF	63
Polling	63
Setting Up Polling Receive	63
Setting Up Sequential Polling Receive	64
Canceling a Scheduled Job	64
6 Setup Send	65
Before You Begin	65
Using the ADF (Automatic Document Feeder)	65
Sending Faxes with Multiple Settings	66
Manual Transmission	66
Automatic Transmission	66
Manual and Automatic Fax Redial	66
Dual Access	67
Real Time Transmission	67
Checking the Jobs Status	68
Canceling a Job While Scanning the Original	68
Canceling Jobs in Memory	68
Basic Sending Operations	69
Contrast	69
Fax Resolution	69
Composing Electronic Cover Page	70
Composing Your Own Comments	71
Cover Page for the Next Fax Only	71
Always Send Cover Page	72
Using a Printed Cover Page	72
Advanced Sending Operations	73
Overseas Mode	73
Delayed Timer	73
Delayed Fax	74
Delayed Batch Transmission	74
Setting Up Polling Transmit	75
7 Auto Dial Numbers and Dialing Options	76
Storing Numbers for Easy Dialing	76
Storing One Touch Dial Numbers	76
Storing Speed Dial Numbers	77
Changing One Touch and Speed Dial Numbers	77
Setting Up Groups for Broadcasting	78
Dialing Options	79
Manual Dialing	79
Search	79
Speed Dialing	80
One Touch Dialing	80
Broadcasting	81
Access Codes and Credit Card Numbers	82
Pause	82
Hold	82
Redial	82
Tone/Pulse (For Canada Only)	82
8 Telephone Services	83
Custom Features	83
Distinctive Ring	83
What Does Your Telephone Company’s “Distinctive Ring” Do?	83
What Does Brother’s “Distinctive Ring” Do?	83
Do You Have Voice Mail?	84
Before You Choose the Ring Pattern to Register	84
Very Important	85
Registering the Distinctive Ring Pattern	85
Caller ID	85
Viewing Caller ID List	86
Clearing a Caller ID Stored in Memory	86
Printing Caller ID List	86
9 Remote Fax Options	87
Fax Forwarding/Paging	87
Programming a Fax Forwarding Number	87
Programming Your Pager Number	88
Setting Fax Storage	89
Backup Print	89
Changing Remote Retrieval Access Code	89
Remote Retrieval	90
Using Remote Retrieval Access Code	90
Remote Commands	91
Retrieving Fax Messages	92
Changing Fax Forwarding Number	92
10 Printing Reports	93
Machine Settings and Activity	93
Customizing the Transmission Verification Report	93
Setting the Fax Activity Report Interval	93
Using the Reports Key	94
11 Making Copies	95
Using Your Machine as a Copier	95
Making a Single Copy	95
Making Multiple Copies	95
Out of Memory Message	96
Temporary Copy Settings	96
Copying Using Multiple Settings	96
Using the Enlarge/Reduce Key	97
Copy Contrast	98
Using the Options Key	98
Number of Copies	98
Sorting Multiple Copies	99
Special Layout Options	99
Paper Type	100
Changing Default Copy Settings	101
Copy Mode (Type of Original)	101
Copy Contrast	102
Paper Type	102
12 Printer Driver Settings (For Windows® Only)	103
Using the Brother FAX-4750e and FAX-5750e Printer Driver	103
Features in the Printer Driver	103
Basic Tab	104
Paper Size	105
Multiple Page	105
Border Line	105
Orientation	105
Copies	105
Collate	106
Media Type	106
Advanced Tab	107
Print Quality	107
Resolution	107
Toner Save	107
Print Setting (For Windows® 95/98/98SE/Me Only)	108
Duplex Printing	108
Manual Duplex	108
Binding Offset	108
Watermark	109
Print Watermark	109
In Background	109
Watermark Text	110
Watermark Bitmap	110
Position	110
Page Setting	111
Device Options	112
Quick Print Setup	113
Administrator (For Windows® 95/98/98SE/Me Only)	113
Print Date & Time	114
Accessories Tab	115
Paper Source Setting	115
Default Source	115
Available Options	115
Support	120
Advanced Options	120
*1 Paper /Output	120
*2 Graphic	121
*3 Document Options	121
Device Settings Tab	123
How to Use the Brother machine with Your DOS Application Software	123
What Does the Remote Printer Console Do?	123
Remote Printer Console Main Program	123
Installing the Remote Printer Console	124
Using the Remote Printer Console Main Program	124
14 Using the Windows®-Based Brother MFL-Pro Control Center (Not Available for FAX-4750e)	125
Brother Control Center	125
AutoLoad the Brother Control Center	126
How to Turn Off AutoLoad	126
Brother Control Center Features	127
Auto Configuration	127
Scanning Operations	127
Copy Operations	128
PC Fax Operation	128
Scanner Settings for Scan, Copy and PC Fax Buttons	128
Global Settings	128
Setting Up the Scanner Configurations	129
To Access the Scanner Configuration Screen:	129
Perform an Operation from the Control Center Screen	129
Scan to File	130
Scanner Settings	130
Destination Folder	131
Scan to E-mail	131
Scanner Settings	132
E-mail Application	132
File Attachments	132
Conversion Options	133
Format	133
Show QuickSend Menu	133
QuickSend List	133
Scan to Word Processor	134
Scanner Settings	134
Word Processor	135
User-Defined Button	136
Scanner Settings	136
Target Application	136
Copy	137
Scanner Settings	137
Copy Settings	137
Send a Fax	138
Scanner Settings	138
Fax Settings	138
15 How to Scan Using Windows®	139
For FAX-4750e: How to Access the Scanner	139
PreScanning an Image	139
Scanning a Document into Your PC	140
Settings in the Scanner Window	141
Image	141
Contrast	141
Custom	142
For FAX-5750e: Scanning and Using ScanSoft™ PaperPort® and TextBridge® OCR	143
Viewing Items in PaperPort®	144
Organizing Your Items in Folders	144
Quick Links to Other Applications	145
ScanSoft™ TextBridge® OCR Lets You Convert Image Text to Text You Can Edit	145
How to Access the Scanner	146
PreScanning an Image	146
Scanning a Document into Your PC	147
Settings in the Scanner Window	148
Image	148
Contrast	148
Custom	149
You Can Import Items from Other Applications	149
You Can Export Items in Other Formats	150
Exporting an Image File	150
16 Setting Up and Using PC-FAX (For Windows® Only)	151
Introduction	151
Brother Resource Manager	151
FAX Remote Setup	152
PC-FAX Sending (For Windows® Only)	153
Setting Up User Information	153
Setting Up Sending	154
Outside line access	154
Include header	154
Address Book file	154
Internet PC-FAX	154
User interface	155
Simple Style	155
Facsimile Style	155
Setting Up Speed Dial	156
The Address Book	157
Setting Up a Member in the Address Book	158
Setting Up a Group for Broadcasting	159
Editing Member Information	159
Deleting a Member or Group	160
Exporting the Address Book	160
Importing to the Address Book	161
Setting Up Cover Page	162
To	163
From	163
Comment	163
Select Cover Page Form	163
Import BMP file	163
Count Cover Page	163
Sending a File as a PC-FAX Using the Simple Style	164
Sending a File as a PC-FAX Using the Facsimile Style	165
17 How to Print, Fax and Scan Using Apple® Macintosh®	167
For FAX-4750e: Set up Your USB Equipped Apple® Macintosh® with Mac OS 8.5-9.2	167
How to Print Using Brother Printer Driver	167
How to Send a Fax from a Macintosh®	169
Setting Up Your Address Book	171
Adding a New Member	171
Adding a New Group	172
How to Scan Using the Brother TWAIN Scanner Driver	173
For FAX-4750e Users	173
For FAX-5750e Users	173
How to Access the Scanner	174
For FAX-4750e Users	174
For FAX-5750e Users	174
PreScanning an Image	174
Scanning a Document into Your Macintosh	175
Settings in the Scanner Window	176
Image	176
Scanning Area	176
Business Card Size	177
Miscellaneous	177
Contrast	177
18 Optional Accessories	178
Memory Board (For FAX-4750e and FAX-5750e Only)	178
Installing the Optional Memory Board	178
Paper Cassette #2 (Option for FAX-4750e)	181
Network (LAN) Board (Option for FAX-4750e)	181
19 Troubleshooting and Routine Maintenance	182
Troubleshooting	182
Error Messages	182
Document Jam	185
Paper Jam	185
Paper is Jammed in the Paper Cassette	186
Paper is Jammed near the Drum Unit	186
Paper is Jammed in the Fuser Unit	186
If You Are Having Difficulty with Your Machine	187
Packing and Shipping the Machine	196
Routine Maintenance	199
Cleaning the Document Scanner	199
Cleaning the Printer	199
Cleaning the Drum Unit	200
Replacing the Toner Cartridge	201
Toner Empty Indicator	201
Replacing the Drum Unit	204
Checking the Drum Life	205
20 Important Information	206
Standard Telephone and FCC Notices	206
Laser Safety	207
FDA Regulations	207
Manufactured	207
Federal Communications Commission (FCC) Declaration of Conformity (For USA Only)	208
Important	209
Industry Canada Compliance Statement (For Canada Only)	209
Warranty	209
International ENERGY STAR® Compliance Statement	209
Important Safety Instructions	209
Trademarks	211
Glossary	212
Specifications	216
Product Description	216
General	216
Paper	216
Paper Specifications for the Cassette	216
Manual Feed Slot	216
Copy	216
Fax	217
Scanner (Option for FAX-4750e. Standard for 5750e.)	218
Consumable Items	218
Electrical and Environment	218
Printer	219
TrueType Fonts on CD-ROM	219
Computer Requirements	220
Parallel Interface Specifications	220
USB (Universal Serial Bus) Interface Specifications	221
Resident Fonts (For FAX-5750e Only)	221
Symbol Sets/Character Sets	221
Index	223