Brother International DCP-395CN Owners Manual - English - Page 91

Network Difficulties, Difficulty, Suggestions, Device Selector, Macintosh HD, Library, Printers

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Page 91 highlights

Troubleshooting and Routine Maintenance Network Difficulties Difficulty Suggestions Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode. Print a Network Configuration list (see Printing Reports on page 25) and check the current Network settings printed in this list. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the machine shows LAN Active for 2 seconds. (If you are using a wireless connection or are having Network problems, see the Network User's Guide on the CD-ROM for more information.) The network scanning feature does not work. (Windows® users only) Firewall settings on your PC may be rejecting the necessary network connection. Follow the instructions below to configure the Firewall. If you are using personal Firewall software, see the User's Guide for your software or contact the software manufacturer. For Windows® XP SP2 and Windows Vista® users, see Firewall settings in the Software User's Guide on the CD-ROM. For Windows® XP SP1 user's, please visit the Brother Solutions Center. (http://solutions.brother.com) Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list of ControlCenter2. Your computer cannot find your machine. Firewall settings on your PC may be rejecting the necessary network connection. (For details, see the suggestion above for 'The network scanning feature does not B work.') Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in ControlCenter2. 79

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Troubleshooting and Routine Maintenance
79
B
Network Difficulties
Difficulty
Suggestions
Cannot print over the network.
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see
Printing Reports
on page 25) and check the
current Network settings printed in this list. Reconnect the LAN cable to the hub to
verify that the cabling and network connections are good. If possible, try
connecting the machine to a different port on your hub using a different cable. If
the connections are good, the machine shows
LAN Active
for 2 seconds.
(If you are using a wireless connection or are having Network problems, see the
Network User’s Guide
on the CD-ROM for more information.)
The network scanning feature does
not work.
(Windows
®
users only) Firewall settings on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure the
Firewall. If you are using personal Firewall software, see the User’s Guide for your
software or contact the software manufacturer.
For Windows
®
XP SP2 and Windows Vista
®
users, see
Firewall settings
in the
Software User’s Guide
on the CD
-
ROM.
For Windows
®
XP SP1 user’s, please visit the Brother Solutions Center.
)
<Macintosh users>
Re-select your machine in the
Device Selector
application located in
Macintosh HD
/
Library
/
Printers
/
Brother
/
Utilities
/
DeviceSelector
or from the
model list of ControlCenter2.
Your computer cannot find your
machine.
<Windows
®
users>
Firewall settings on your PC may be rejecting the necessary network connection.
(For details, see the suggestion above for ‘The network scanning feature does not
work.’)
<Macintosh users>
Re-select your machine in the
Device Selector
application located in
Macintosh HD
/
Library
/
Printers
/
Brother
/
Utilities
/
DeviceSelector
or from the
model list in ControlCenter2.