Brother International DCP-395CN Owners Manual - English - Page 95

Error Message, Cause, Action, Unable to Clean XX

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Troubleshooting and Routine Maintenance Error Message Cause Action Unable to Clean XX Unable to Init. XX Unable to Print XX Unable to Scan XX (If the LCD shows error number 46, see the error message Unable to Clean 46 Unable to Init. 46 Unable to Print 46 in this table.) The machine has a mechanical problem. -OR- A foreign object such as a paperclip or ripped paper is in the machine. Open the scanner cover and remove any foreign objects and paper scraps inside the machine. If the error message continues, disconnect the machine from the power for several minutes, and then reconnect it. Unable to Clean 46 The ink absorber box or flushing The ink absorber box or flushing box will box is full. These components need to be replaced. Contact Brother Unable to Init. 46 are periodic maintenance items Customer Service or a Brother Authorized Unable to Print 46 that may require replacement Service Center to have your machine after a period of time to ensure serviced. (See Brother numbers optimum performance from your on page i.) Brother machine. The need to replace these items and the time Other reasons for cleaning are: period before replacement is 1 Machine automatically cleans after dependent on the number of clearing a printer jam. purges and flushes required to 2 Machine automatically cleans after clean the ink system. These sitting idle for more than 45 days boxes acquire amounts of ink (infrequent use). B during the different purging and flushing operations. The number of times a machine purges and flushes for cleaning varies depending on different situations. For example, frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up. The use of generic inks may cause frequent cleanings because generic inks could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires the faster these boxes will fill up. Note Repairs resulting from the use of non-genuine supplies may not be covered under the stated product warranty. 83

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Troubleshooting and Routine Maintenance
83
B
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
(If the LCD shows error
number
46
, see the error
message
Unable to Clean 46
Unable to Init. 46
Unable to Print 46
in this table.)
The machine has a mechanical
problem.
–OR–
A foreign object such as a
paperclip or ripped paper is in the
machine.
Open the scanner cover and remove any
foreign objects and paper scraps inside the
machine. If the error message continues,
disconnect the machine from the power for
several minutes, and then reconnect it.
Unable to Clean 46
Unable to Init. 46
Unable to Print 46
The ink absorber box or flushing
box is full. These components
are periodic maintenance items
that may require replacement
after a period of time to ensure
optimum performance from your
Brother machine. The need to
replace these items and the time
period before replacement is
dependent on the number of
purges and flushes required to
clean the ink system. These
boxes acquire amounts of ink
during the different purging and
flushing operations. The number
of times a machine purges and
flushes for cleaning varies
depending on different
situations. For example,
frequently powering the machine
on and off will cause numerous
cleaning cycles since the
machine automatically cleans
upon power up. The use of
generic inks may cause frequent
cleanings because generic inks
could cause poor print quality
which is resolved by cleaning.
The more cleaning the machine
requires the faster these boxes
will fill up.
Note
Repairs resulting from the
use of non-genuine supplies
may not be covered under
the stated product warranty.
The ink absorber box or flushing box will
need to be replaced. Contact Brother
Customer Service or a Brother Authorized
Service Center to have your machine
serviced. (See
Brother numbers
on page i.)
Other reasons for cleaning are:
1
Machine automatically cleans after
clearing a printer jam.
2
Machine automatically cleans after
sitting idle for more than 45 days
(infrequent use).
Error Message
Cause
Action