Brother International DCP-8085DN Users Manual - English - Page 94
Error and maintenance messages - drum error
UPC - 012502622703
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Troubleshooting and routine maintenance Error and maintenance messages C As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can correct most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Error Message Cause Action Access Error The device is removed from the USB direct interface while the data is processing. Press Stop/Exit. Reinsert the device and try to print with Direct Print. Cartridge Error The toner cartridge is not installed Pull out the drum unit, take out the toner properly. cartridge that is indicated on the LCD, and put it back into the drum unit again. Cooling Down The temperature of the drum unit Make sure that you can hear the fan in the Wait for a while or toner cartridge is too hot. The machine spinning and that the exhaust outlet machine will pause its current is not blocked by something. print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows Cooling Down, and If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes. Wait for a while. If the fan is not spinning, disconnect the machine from the power for several minutes, then reconnect it. C Cover is Open The front cover is not closed completely. Close the front cover of the machine. Cover is Open The fuser cover is not closed completely or paper was jammed in the back of the machine when you turned on the power. Close the fuser cover of the machine. Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press Start. Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long. See Document jams on page 85 or Using the automatic document feeder (ADF) on page 20. Drum Error The corona wire on the drum unit Clean the corona wire on the drum unit. (See needs to be cleaned. Cleaning the corona wire on page 96.) The drum unit has reached the end of its life. Replace the drum unit. (See Replacing the drum unit on page 103.) Duplex Disabled The duplex tray is not installed properly. Remove the duplex tray and install it again. 81