Brother International DCP-9040CN Users Manual - English - Page 77

Error and maintenance messages - drum error

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Troubleshooting and routine maintenance Error and maintenance messages C As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and show the appropriate message. The most common error and maintenance message are shown below. Error Message Cause Action Calibrate Calibration failed. Press Black Start or Color Start and try it again. Do one of the following: „ Turn off the machine's power switch. Wait a few seconds, then turn it on again. „ Put in a new drum unit. (See Replacing the drum unit on page 106.) „ Put in a new belt unit. (See Replacing the belt unit on page 113.) „ Put in a new waste toner box. (See Replacing the waste toner box on page 117.) „ If the problem continues, call Brother C Customer Service. Cartridge Error Put the Black (K) Toner Cartridge back in. 1 The toner cartridge is not installed properly. Pull out the drum unit, take out the toner cartridge that is indicated on the LCD, and put it back into the drum unit again. 1 The toner cartridge color with the problem is shown in the message. Change Belt Unit It is time to replace the belt unit. Replace the belt unit. (See Replacing the belt unit on page 112.) Change PF Kit MP It is time to replace the paper feeding kit for the MP tray. Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Change PF Kit 1 It is time to replace the paper feeding kit for Tray 1. Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). 65

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Troubleshooting and routine maintenance
65
C
Error and maintenance messages
C
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
show the appropriate message. The most common error and maintenance message are shown
below.
Error Message
Cause
Action
Calibrate
Calibration failed.
Press
Black Start
or
Color Start
and try it
again.
Do one of the following:
Turn off the machine’s power switch. Wait
a few seconds, then turn it on again.
Put in a new drum unit. (See
Replacing the
drum unit
on page 106.)
Put in a new belt unit. (See
Replacing the
belt unit
on page 113.)
Put in a new waste toner box. (See
Replacing the waste toner box
on page 117.)
If the problem continues, call Brother
Customer Service.
Cartridge Error
Put the Black (K)
Toner Cartridge
back in.
1
1
The toner cartridge
color with the
problem is shown in
the message.
The toner cartridge is not installed
properly.
Pull out the drum unit, take out the toner
cartridge that is indicated on the LCD, and put
it back into the drum unit again.
Change Belt Unit
It is time to replace the belt unit.
Replace the belt unit. (See
Replacing the belt
unit
on page 112.)
Change PF Kit MP
It is time to replace the paper
feeding kit for the MP tray.
Call Brother Customer Service at
1-877-BROTHER (1-877-276-8437) (in USA)
or 1-877-BROTHER (in Canada).
Change PF Kit 1
It is time to replace the paper
feeding kit for Tray 1.
Call Brother Customer Service at
1-877-BROTHER (1-877-276-8437) (in USA)
or 1-877-BROTHER (in Canada).