Brother International DCP-9040CN Users Manual - English - Page 78

Cooling Down, Wait for a while, Cover is Open, Document Jam, Drum End Soon, Drum Error, EL Error - drum reset

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Error Message Cause Action Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows Cooling Down, and Wait for a while. Make sure that you can hear the fan in the machine spinning and that the exhaust outlet isn't blocked by something. If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes. If the fan is not spinning follow the suggestions below. Turn off the machine's power switch and then turn it on again. If the error message continues leave the machine for several minutes and then try it again. Cover is Open The front cover is not closed completely. Close the front cover of the machine. Cover is Open The back cover is not closed completely. Close the back cover of the machine. Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long. See Document jams on page 69 or Using the ADF (automatic document feeder) on page 18. Drum End Soon The drum unit is near the end of its life. Use the drum unit until you have a print quality problem; then replace the drum unit with a new one. (See Replacing the drum unit on page 106.) The drum unit counter was not reset when a new drum was installed. Press Menu, 5, 5, and then a or b to choose Drum. Press OK and press 1 to reset the drum unit counter. Drum Error The corona wires on the drum unit need to be cleaned. Clean the four corona wires on the drum unit. (See Cleaning the corona wires on page 87.) EL Error The machine has a mechanical Open the front cover and close it again. problem. Fuser Error The temperature of fuser unit Turn the power switch off, wait a few seconds, does not rise at a specified and then turn it on again. Leave the machine temperature within specified time. for 15 minutes with the power on. The fuser unit is too hot. Fuser Unit End It is time to replace the fuser unit. Call Brother Customer Service to replace the fuser unit. Init Unable XX The machine has a mechanical problem. Turn off the machine's power switch and then turn it on again. If the error message continues leave the machine for several minutes and then try to print, copy or scan again. Jam Duplex The paper is jammed in the (DCP-9042CDN only) duplex tray. (See Paper is jammed underneath Paper Tray 1 or in the fuser unit (DCP-9042CDN only) on page 78.) 66

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66
Cooling Down
Wait for a while
The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down
, and
Wait for a while
.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet
isn't blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning follow the suggestions
below.
Turn off the machine's power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and
then try it again.
Cover is Open
The front cover is not closed
completely.
Close the front cover of the machine.
Cover is Open
The back cover is not closed
completely.
Close the back cover of the machine.
Document Jam
The document was not inserted
or fed properly, or the document
scanned from the ADF was too
long.
See
Document jams
on page 69 or
Using the
ADF (automatic document feeder)
on page 18.
Drum End Soon
The drum unit is near the end of
its life.
Use the drum unit until you have a print quality
problem; then replace the drum unit with a new
one.
(See
Replacing the drum unit
on page 106.)
The drum unit counter was not
reset when a new drum was
installed.
Press
Menu
,
5
,
5
, and then
a
or
b
to choose
Drum
. Press
OK
and press
1
to reset the drum
unit counter.
Drum Error
The corona wires on the drum
unit need to be cleaned.
Clean the four corona wires on the drum unit.
(See
Cleaning the corona wires
on page 87.)
EL Error
The machine has a mechanical
problem.
Open the front cover and close it again.
Fuser Error
The temperature of fuser unit
does not rise at a specified
temperature within specified time.
Turn the power switch off, wait a few seconds,
and then turn it on again. Leave the machine
for 15 minutes with the power on.
The fuser unit is too hot.
Fuser Unit End
It is time to replace the fuser unit.
Call Brother Customer Service to replace the
fuser unit.
Init Unable XX
The machine has a mechanical
problem.
Turn off the machine’s power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and
then try to print, copy or scan again.
Jam Duplex
(DCP-9042CDN only)
The paper is jammed in the
duplex tray.
(See
Paper is jammed underneath Paper Tray
1 or in the fuser unit (DCP-9042CDN only)
on page 78.)
Error Message
Cause
Action