Brother International DCP-9040CN Users Manual - English - Page 79

Copy operation in progress, Black Start, Color Start, Stop/Exit, Error Message, Cause, Action - error 32

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Page 79 highlights

Troubleshooting and routine maintenance Error Message Cause Action Jam Rear The paper is jammed in the back (See Paper jams on page 70.) of the machine. Jam Inside The paper is jammed inside the (See Paper jams on page 70.) machine. Jam MP Tray The paper is jammed in the MP (See Paper jams on page 70.) tray of the machine. Jam Tray 1 The paper is jammed in the paper (See Paper jams on page 70.) tray of the machine. Laser Unit End It is time to replace the laser unit. Call Brother Customer Service to replace the laser unit. Low Temperature The temperature of the machine Increase room temperature to allow the is too cold. machine to operate. No Belt Unit The belt unit is not installed. Install the belt unit. (See Replacing the belt unit on page 112.) No Drum Unit The drum unit is not installed. Install the drum unit. (See Replacing the drum unit on page 106.) No Paper The machine is out of paper or Do one of the following: paper is not properly loaded in the „ Refill the paper in the paper tray or MP paper tray. tray. „ Remove the paper and load it again. C No Tray The paper tray is not completely Close the paper tray properly. closed. No Waste Toner The waste toner box is not installed. Install the waste toner box. (See Replacing the waste toner box on page 117.) Out of Memory The machine's memory is full. Copy operation in progress Do one of the following: „ Press Black Start or Color Start to copy the scanned pages. „ Press Stop/Exit and wait until the other operations in progress finish, and then try again. „ Clear the data from the memory. (See Out of memory message on page 32.) Print operation in process Reduce print resolution. (See Advanced tab in the Software User's Guide on the CD-ROM.) Print Unable XX The machine has a mechanical problem. Turn off the machine's power switch and then turn it on again. If the error message continues leave the machine for several minutes and then try to print, copy or scan again. 67

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Troubleshooting and routine maintenance
67
C
Jam Rear
The paper is jammed in the back
of the machine.
(See
Paper jams
on page 70.)
Jam Inside
The paper is jammed inside the
machine.
(See
Paper jams
on page 70.)
Jam MP Tray
The paper is jammed in the MP
tray of the machine.
(See
Paper jams
on page 70.)
Jam Tray 1
The paper is jammed in the paper
tray of the machine.
(See
Paper jams
on page 70.)
Laser Unit End
It is time to replace the laser unit.
Call Brother Customer Service to replace the
laser unit.
Low Temperature
The temperature of the machine
is too cold.
Increase room temperature to allow the
machine to operate.
No Belt Unit
The belt unit is not installed.
Install the belt unit. (See
Replacing the belt
unit
on page 112.)
No Drum Unit
The drum unit is not installed.
Install the drum unit. (See
Replacing the drum
unit
on page 106.)
No Paper
The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray or MP
tray.
Remove the paper and load it again.
No Tray
The paper tray is not completely
closed.
Close the paper tray properly.
No Waste Toner
The waste toner box is not
installed.
Install the waste toner box. (See
Replacing the
waste toner box
on page 117.)
Out of Memory
The machine’s memory is full.
Copy operation in progress
Do one of the following:
Press
Black Start
or
Color Start
to copy
the scanned pages.
Press
Stop/Exit
and wait until the other
operations in progress finish, and then try
again.
Clear the data from the memory. (See
Out
of memory message
on page 32.)
Print operation in process
Reduce print resolution. (See
Advanced tab in
the Software User’s Guide on the CD-ROM
.)
Print Unable XX
The machine has a mechanical
problem.
Turn off the machine’s power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and
then try to print, copy or scan again.
Error Message
Cause
Action