Brother International DCP120C Users Manual - English - Page 81

Software Difficulties, Repair MFL-Pro Suite, PhotoCapture Center, Difficulties, SUGGESTIONS

Page 81 highlights

DIFFICULTY SUGGESTIONS Software Difficulties Cannot install software or print Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software. 'Device Busy' Make sure the machine is not showing an error message on the LCD. PhotoCapture Center™ Difficulties Removable Disk does not work properly. a) Have you installed the Windows® 2000 update? If not, do the following: 1. Disconnect the USB cable. 2. Install the Windows® 2000 update. Please see the Quick Setup Guide. After the installation the PC will be automatically restarted. 3. Wait about 1 minute after you reboot the PC, and then connect the USB cable. b) Take out the media card and put it back in again. c) If you have tried "Eject" from within Windows®, you must take out the media card before you continue. d) If an error message appears when you try to eject the media card, it means the card is being accessed. Wait a while and then try again. e) If all of the above do not work, please turn off your PC and machine, and then turn them on again. (You will have to unplug the power cord of the machine to turn it off.) Cannot access Removable Disk from Desktop icon. Make sure you have inserted the media card into the media slot. Other Difficulties Incorrect LCD language See How to change LCD language on page 6-10. TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 9

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TROUBLESHOOTING AND ROUTINE MAINTENANCE
6 - 9
Software Difficulties
Cannot install software or print
Run the
Repair MFL-Pro Suite
program on the CD-ROM. This program
will repair and reinstall the software.
‘Device Busy’
Make sure the machine is not showing an error message on the LCD.
PhotoCapture Center
Difficulties
Removable Disk does not
work properly.
a)Have you installed the Windows
®
2000 update?
If not, do the following:
1. Disconnect the USB cable.
2. Install the Windows
®
2000 update. Please see the Quick Setup
Guide. After the installation the PC will be automatically restarted.
3. Wait about 1 minute after you reboot the PC, and then connect the
USB cable.
b)Take out the media card and put it back in again.
c) If you have tried “Eject" from within Windows
®
, you must take out the
media card before you continue.
d)If an error message appears when you try to eject the media card, it
means the card is being accessed.
Wait a while and then try again.
e)If all of the above do not work, please turn off your PC and machine,
and then turn them on again.
(You will have to unplug the power cord of the machine to turn it off.)
Cannot access Removable
Disk from Desktop icon.
Make sure you have inserted the media card into the media slot.
Other Difficulties
Incorrect LCD language
See
How to change LCD language
on page 6-10.
DIFFICULTY
SUGGESTIONS